Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,099 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,293

Anonymous

Anonymous // 01/01/2019

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“Ordered online & used a gift voucher which was a very straightforward process. I opted to collect at my local store. Staff were really helpful. Item came beautifully prepackaged and I had the option of trying on there and then instead of going home and potentially having to return it. Great customer service.”

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Posted 8 months ago

“Really pleased with quality and fit”

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Posted 8 months ago

“Very good online service, quick and efficient service”

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Posted 8 months ago

“Cheap looking fabric and not the best fitting garment. Didn’t have any structure at all. Comfortable if you don’t mind a baggy kind of look!”

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Posted 8 months ago

Hi Liz, I’m really sorry to hear the fabric and fit weren’t up to your expectations. That’s not what we want for you. Your feedback is valuable and we hope to make your next order just perfect for you.

Posted 8 months ago

“I always love shopping in store. A really great selection of party wear. The staff are attentive and friendly.”

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Posted 8 months ago

“Unfortunately I took the label off so now I can’t return the coat. It’s not a great fit! The collar irritates my neck, so I am thinking of asking the dress maker to stitch some silk into the collar, I love the colour.”

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Posted 8 months ago

“The coat was beautiful but the sizing was just too small for me so had to send it back 😒”

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Posted 8 months ago

“The dress has style and flow”

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Posted 8 months ago

“Absolutely love this short jacket. Looks perfect on and the quality is amazing. Look forward to wearing it out.”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“The sizing isn’t right. Had to take a size bigger, they are very baggy. The material is very difficult to iron and they were a mess when they arrived.”

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Posted 8 months ago

“It looked lovely on. I was going to wear with boots and tights as I thought it be as picture - just above knees. The dress was much longer than my knees and would look silly with boots so ended up wearing flat shoes as it was too late to get something else. I orderded a dress similar in black but same problem and sent that back”

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Posted 8 months ago

“Beautiful material and sits so nicely”

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Posted 8 months ago

“Ordered a lovely dress but unfortunately it wasn’t right but postage, packaging and returning item was dealt with swiftly. Refund was in account quickly too. Excellent firm to deal with”

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Posted 8 months ago

“Lots of choice sizing very very small”

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Posted 8 months ago

“Lovely colour size very small. Not worth the money.”

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Posted 8 months ago

Hi there, I’m sorry to hear the item didn’t meet your expectations due to its fit and value. I understand how frustrating that can be. Your feedback is incredibly important to us, we hope to make your next purchase the best one yet!

Posted 8 months ago

“Efficient. Helpful. Eeasy to deal with.”

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Posted 8 months ago

“Good website - quick delivery”

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Posted 8 months ago

“I've been asked to leave a review of my recent purchase but it's a bit tricky to do so! I ordered the Magie Velvet Jumpsuit for New Years Eve - unfortunately it didn't arrive in time and when it did it still had the security tag attached!! It was then classed as a faulty item so had to be returned - Phase Eight don't offer a replacement service so it was left to me to reorder it by which time it was out of stock! So despite all my efforts I have been left without my jumpsuit so to be asked to leave a review just rubs salt in my wounds.”

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Posted 8 months ago

Hi Fiona, I’m truly sorry for the delays and the security tag issue with your Magie Velvet Jumpsuit, and for the frustration of it being out of stock when you were ready to reorder. I completely understand how disappointing this must be. I’ve noted your experience to help improve our process. I’d also recommend using the “Notify Me When Back in Stock” feature on our website. Simply log into your account, navigate to the item you’re interested in, and click this feature—you’ll receive an email as soon as it’s available again. I can see that the team has also assisted with your refund and offered further support. If you need any additional help, please don’t hesitate to reach out. Warm regards,

Posted 8 months ago

“Some lovely clothes but so many are just far too long for me (5'4") and not such a good selection in the petite range”

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Posted 8 months ago

Phase Eight is rated 4.3 based on 7,099 reviews