Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,105 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,297

Anonymous

Anonymous // 01/01/2019

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“Lots of choice sizing very very small”

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Posted 8 months ago

“Lovely colour size very small. Not worth the money.”

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Posted 8 months ago

Hi there, I’m sorry to hear the item didn’t meet your expectations due to its fit and value. I understand how frustrating that can be. Your feedback is incredibly important to us, we hope to make your next purchase the best one yet!

Posted 8 months ago

“Efficient. Helpful. Eeasy to deal with.”

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Posted 8 months ago

“Good website - quick delivery”

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Posted 8 months ago

“I've been asked to leave a review of my recent purchase but it's a bit tricky to do so! I ordered the Magie Velvet Jumpsuit for New Years Eve - unfortunately it didn't arrive in time and when it did it still had the security tag attached!! It was then classed as a faulty item so had to be returned - Phase Eight don't offer a replacement service so it was left to me to reorder it by which time it was out of stock! So despite all my efforts I have been left without my jumpsuit so to be asked to leave a review just rubs salt in my wounds.”

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Posted 8 months ago

Hi Fiona, I’m truly sorry for the delays and the security tag issue with your Magie Velvet Jumpsuit, and for the frustration of it being out of stock when you were ready to reorder. I completely understand how disappointing this must be. I’ve noted your experience to help improve our process. I’d also recommend using the “Notify Me When Back in Stock” feature on our website. Simply log into your account, navigate to the item you’re interested in, and click this feature—you’ll receive an email as soon as it’s available again. I can see that the team has also assisted with your refund and offered further support. If you need any additional help, please don’t hesitate to reach out. Warm regards,

Posted 8 months ago

“Some lovely clothes but so many are just far too long for me (5'4") and not such a good selection in the petite range”

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Posted 8 months ago

“Phase Eight offer a wide range of good quality clothing at affordable prices. I miss my local store in Guildford, but the online service is very efficient. It is easy to place an order and delivery is swift.”

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Posted 8 months ago

“Comfortable fit.”

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Posted 8 months ago

“Beautiful and stylish as shows on the photo.”

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Posted 8 months ago

“I sent the dresses back, but I didn’t receive my money yet”

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Posted 8 months ago

Hi Monique, I’m so to hear you haven’t received your refund yet. Our great customer care team have now put this through for you. We hope your next experience is a smoother one.

Posted 8 months ago

“Loved the dress but neck far to big.”

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Posted 8 months ago

“The sizing is not correct. I ordered a medium and it was huge!”

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Posted 8 months ago

“Always great service from phase 8, everything arrived in good time to the correct house. One thing I would say to Phase 8 is, it was clear that these boots had been previously returned as the packaging was in a right mess. I woukd encourage Phase 8 to check and repackage items like this before sending out again.”

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Posted 8 months ago

“Have Just returned Skirt.When my wife opened package.Size 8 on one lable was size 16 on skirt,. Very upset to find mutch bigger size had been sent in error.”

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Posted 8 months ago

Hi Julian, I’m so sorry to hear about the incorrect size label and the mix-up with your wife’s skirt. I can understand how frustrating that must be. We are determined to make your next order with us just perfect.

Posted 8 months ago

“Delivered timely.”

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Posted 8 months ago

“Qualify clothes. Great styles and I can always find what I’m looking for. Easy website to navigate which makes shopping hassle free”

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Posted 8 months ago

“Delivery via Evri was unacceptably delayed. Clothes very creased on arrival.”

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Posted 8 months ago

“Very happy with my purchase.”

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Posted 8 months ago

“So much better this season”

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Posted 8 months ago

“Order arrived very promptly.”

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Posted 8 months ago

Phase Eight is rated 4.3 based on 7,105 reviews