Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

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Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 3 custom multi print frames and they arrived the following week which was great. However each of the frames had minor scratches and chips on each corner and 1 of the mounts wasn’t symmetrical. I emailed the company straight away including photos and received a prompt reply apologising for the problems. As I required the frames for a project i needed to push forward with the company agreed a partial refund which I was happy with (the damage was mainly on the thin part of each join) and a replacement mount was sent out. Obviously not ideal to receive frames not perfect but the company was very efficient dealing with the issue and resolving the matter.”

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Posted 5 years ago

“Excellent service - swift delivery of high quality frames. I’m very pleased with my purchase.”

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Posted 5 years ago

“My picture frame was fantastic, very good quality, and it arrived really quickly.”

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Posted 5 years ago

“I’m very impressed with the quality of my custom made frame. It was delivered ahead of expected date in secure protective packaging.”

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Posted 5 years ago

“Great quality, fast delivery and carefully packaged. Would definitely buy again”

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Posted 5 years ago

“I ordered three similar frames in different dimensions. Lots of choice and easy, clear ordering. High quality materials and and perfectly assembled. Very happy with them. I would recommend Picframes.”

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Posted 5 years ago

“Easy to order, fast and efficient service. Good frames.”

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Posted 5 years ago

“Fantastic service and overall product! I am delighted with my frame and mount.”

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Posted 5 years ago

“Frame arrived at the stated time and was well packaged and to the correct specifications. My print looks lovely in the frame. Thank you.”

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Posted 5 years ago

“Every part fitted perfectly, and quality very good. Very impressed with every aspect in purchasing my picture frame. Many thanks.”

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Posted 5 years ago

“Unfortunately the original frame had been damaged by the couriers but, after contacting Picframes, a new one was delivered the next day. Very impressed with both the service and the frame. I will definitely order from them again.”

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Posted 5 years ago

“Spot on, with both colour and size. Good delivery time.”

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Posted 5 years ago

“Perfect fit, arrived promptly.”

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Posted 5 years ago

“Outstanding quality.”

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Posted 5 years ago

“Good quality product”

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Posted 5 years ago

“Good product and service”

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Posted 5 years ago

“Not really happy. Had to bend acrylic to point of snapping to make assembly. Final look acceptable.”

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Posted 5 years ago

“I had a frame custom made, which turned up scratched and stained. They offered a replacement, which turned up and showed even more marks than the first one. They kindly refunded the frame, as it was not suitable to frame my art work at all. They did say they would have a strong word with the production team but I have now gone to my local framer to get a frame made. Might cost more money but at least I'll have a frame in good condition.”

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Posted 5 years ago

“Easy site to use. Efficient service and a lovely frame at the end of it!”

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Posted 5 years ago

“Great service yes costly but excellent product made to measure so superb value”

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Posted 5 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews