Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

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Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Frame was as description and arrived when promised”

Helpful Report

Posted 8 years ago

“Selecting and ordering the frame could not have been easier. The frame arrived within the time estimated, was well packed and easy to assemble. I will certainly order any further frames and recommend Picframes as a first class service”

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Posted 8 years ago

“This was my 2nd purchase from Picframes. They provide an excellent product and first class service.”

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Posted 8 years ago

“Always good reliable service. Delivery service excellent.”

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Posted 8 years ago

“I ordered a large selection of bespoke frames of different sizes and chose a variety of frame designs with individually sized mounts. The system was extremely simple to use, there was a great choice of design and it felt very good value, so I was delighted to receive a perfect batch of beautiful and high quality frames along with all the fittings a week later. It has really brought my art collection to life. A really fantastic service. Thanks Amy”

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Posted 8 years ago

“Happy with my frame, made quickly and delivered no problem. Will use pic frames again.”

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Posted 8 years ago

“The order was exactly what I wanted. It arrived quickly, bearing in mind they had to make the frame, and it was very well packaged. Would definitely use again.”

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Posted 8 years ago

“Delighted with the quality and value of my frame.”

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Posted 8 years ago

“quality of wood frame and accuracy of mount cutting, pictures looked great”

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Posted 8 years ago

“this was the second time we were ordering from Picframes. We are delighted with our 3 frames (61x81cm). Than you.”

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Posted 8 years ago

“Good quality oak frames”

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Posted 8 years ago

“Great service fab frames”

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Posted 8 years ago

“The frames we ordered were exactly what we were after. Beautifully made.”

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Posted 8 years ago

“They worked very well and the acrylic is extremely clear, as good as glass.”

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Posted 8 years ago

“The frames were of excellent quality”

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Posted 8 years ago

“I ordered 2 frames for Christmas presents on the 8th December 2016. I chased them up over 2 weeks later and was told they would be delivered the next day. It is now the 10th of January 2017 and the frames have still not been delivered. My payment was taken the day after I placed the order. I have been phoning constantly and the answering machine for the Christmas period is still on when you are supposed to be open! I have sent e-mails with no response. My experience has been shocking, I am out of pocket and have two friends who didn't get their Christmas presents!!”

Helpful Report

Posted 8 years ago

“This was a repeat order of a frame I purchased a year ago but couldn't find the original order details, a quick phone call and a copy of the original order was e-mailed to me so that I could check all details were the same. On delivery of the new frame there was a small problem, a quick phone call and all was sorted. Great customer service, a company I highly recommend.”

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Posted 8 years ago

“all good easy and accurate”

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Posted 8 years ago

“Incredible service, fast and efficient. The frames were beautiful, extremely well packed and fit exactly as I wanted - I will be ordering from Picframes again.”

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Posted 8 years ago

“Although the frame was fine the mount was a completely different colour to the representation on the web site. I emailed twice and phoned several times to ask for samples of the colours in order to decide on what to order for a new mount. Although the company said they would post samples out to me (twice) nothing happened, we haven't received the sample card or a reply to my emails. I've now gone to an alternative supplier to buy a suitable mount.”

Helpful Report

Posted 8 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews