“Jason came promptly on Sunday morning and identified the problem with the pump on the boiler immediately. He managed to get the necessary part and restore hot water to the house! He then undertook further investigations with an en suite shower,dripping tap and even noticed that the hot/cold water was incorrectly plumbed to both the kitchen sink tap and the dishwasher. He was an absolute pleasure to have in our home and didn't mind the dogs following him around like the Dog Whisperer! Wouldn't hesitate to recommend Jason and Pimlico Plumbers - you get what you pay for which is a fantastic service; thorough; clean and tidy and a pleasure to deal with!! Thank you Jason and Pimlico Plumbers!”
“Ross Padley came to service our boiler and found some other service issues which need work. He was very friendly and described his suggestions in a very clear and understandable way. We also used Pimlico Plumbers to install our two boilers two years ago and have had great service from them over several years. I would definitely recommend both him and Pimlico Plumbers.”
“Connor Stewart did an excellent job fixing basin leak. Found a way to access almost inaccessible basin fitting without breaking discontinued tiles and high end bespoke mirror as recommended by other plumber. Left everything clean and tidy. Was clear with charges and explained everything well. Would recommend.”
“Myles did an excellent job. I’m really happy with the resealing work that he did on my bath. He explained exactly what he would do - and how long it would take him - and his actions matched his words!”
“July’2021.
I needed a relatively small window adjustment done; but nobody could do it! I tried everywhere/ everyone. Then, on my mobile, I came across Pimlico Plumbers. Ben, an experienced gentleman Carpenter, was an absolute pleasure.
I paid £120 for the assessment (money well spent), which will be deducted from my final invoice.
Sometimes it pays to go to the Best!
S.Solomon”
“Good old fashioned reliable & professional service. Friendly, qualified, prompt & knowledgeable staff... from team answering the phones to the variety of service personnel. Trust is everything & respect for customer & their home too.”
“Dear Pamlico Plumbers
Today, 24th June, I had my boiler serviced by Glen. I am very impressed by his work ethic. He took the time to do a thorough job. He is a great asset to your company and its reputation. His name would be at the top of my list.
M. Hendrick”
“My boiler was fixable but the guy came round and said it wasn't worth fixing due to age. He then gave me a quote for a new boiler for more than £4,000. I got several alternative quotes for about half the price. I paid a Saturday rate of £190 to be told my boiler wasn't worth fixing and then to be given an outrageous quote. A few days later another plumber came round and replaced the gas valve and serviced the boiler for £270 and told me the boiler was in good condition. I would never use Pimlico Plumbers again... very expensive and very disappointing service”
“Fast call out, professional response and have always been reliable. We know if we have an issue with a leak or the roof, Pimlico are the only people we can trust to do it properly.”
“We cannot fault Pimlico Plumbers and the plumber who completed our work highly enough - the book service and customer service was user friendly and easy to use.
The plumber was great, investigated the problem, explained to us what had happened and what the options for repair / remedy were and resolved the issue with no hassle.
Will certainly use again!”
“I have been using Pimlico Plumbers for the last 9 years. I wish to commend Billy Lennox for his professionalism, problem diagnosis and then his workmanship in solving a very complex plumbing problem relating to the hot water system in my house. He did an outstanding job. Thank you.”
“This not a rating for Pimlico but a personal recommendation for DARREN EVEREST who was very professional and did an excellent job and explained how and why the installation of my twin thermostatic was going. Very Safetied customer.”
“I had an Pimlico engineer who wasn't be able to fix a leaking but he charged me anyway plus he charged me 150 pounds for extra 20 mins past 6pm although he spent at least 30 mins on call with his partner and I paid for that time,
I have complained to the customer service who said we will fix the issue and back to you with the refund but they are totally disappeared . very expensive VS poor service”
“The technician that has helped me Lee sorted out the problem very well and given me thorough explanation about the device I'm using. He has been punctual, friendly and efficient.”
