“I found a great bed frame at a reasonable price. I received a tracking link pretty quickly, but it took about a week before the link worked - which worried me a bit. Once the bed shipped, the tracking worked and it was here in just a couple days. It arrived on time. The bed was well packaged and protected with padding. The assembly instructions were clear - each piece was labeled, as were the various screws and parts. The assembled bed is as pictured, and nicer than anticipated (you never know when ordering online without viewing in-person.) It does smell of paint, but this should easily air out within a week or so. I love my new bed frame and I would definitely order from Planet Bunk Bed again.”
“Planet Bunk Bed stands by their products and especially their service. Thanks for resolving the shipment issue so quickly! I converted my daughters bed into a high loft and the conversion kit was a breeze to install. The quality of the Camaflexi line is rock solid. Thank you”
“I had same issue that phone number was disconnected on Monday 9-28-2020 but I called them today, 9-30-2020 and they solve me the problem with my order. Thank you!”
“So happy we went with Planet Bunk Bed! We looked at other big box companies, but were worried about stock and shipping times. We were shocked to see that PBB had the same beds for LESS, in stock, and with fast and FREE shipping! We love the bed we purchased. It took my teenager four hours to put it together herself and it is both sturdy and beautiful. As mom to eight kids, I know my way around a bunk bed and we’ll definitely return to PBB for future needs!”
“I had a great experience purchasing a bed with trundle from this company. Not only is their product great quality (my background is in interior design so I know good furniture when I see jt) but the customer service is impeccable! We had a hard time figuring out how to assemble the bed at first so I called these guys and they immediately emailed me a video instruction AND followed up with phone call and email. We also needed additional hardware set for trundle and that was shipped over within days also. It is rare in this day and age to encounter such a helpful vendor (especially during these trying times) so it did not go unnoticed. I'm grateful and so thrilled I discovered them, will highly recommend to everyone I know!”
“Was looking for a good, sturdy small wood bookshelf. My wife found your product and it is perfect! It has already "found its home" and being a well constructed item, it will long outlast "comparable" products (which are often made from pressed wood ... this is the REAL DEAL!).
Set up was easy and now the room is complete - Thank You!”
“Planet Bunk Bed did a great job getting me all fo the information I needed in a timely matter. The bed was shipped out next day and they provided me tracking information immediately. The bed is perfect and I am very pleased with my order!”
“I ordered this bed for my daughter for her birthday. It is a very sturdy and solid bed. It had all of the pieces in the shipment. It was delivered in a timely manner. It was a bit hard to put together it would have been nice to have a video to show how to put it together. Planet bunk bed is the only place that I could find a bed that was able to provide a bed that could hold so much weight, now both of my kids can sleep in the bed. Thank You Planet bunk bed!!”
“Our bed came fast, packaged well. One of the slats was cracked but not enough to not be used. Bed is beautiful! Customer service was great. Will recommend you friends!!”
“We are delighted with our solid wood Mid-Century Modern styled pieces—bed frame, desk, and side tables.
One package arrived labeled per our order, however, inside was a different color. The team at PlantBunkBed was gracious and ready to ship us a replacement immediately upon receiving notice of the error. Since we are so happy with the product, instead of shipping the piece back, we decided to buy it and keep it for our bedroom.
The company generously sold us the product we originally ordered for the lower price of the two items and shipped it no cost to us.
We highly recommend Planet Bunk Bed, a very positive experience all around.”
“Not everyone has the same experience during COVID. Customer service quickly responded to me and shipped my order promptly. Bed was easy to assemble with the instructions.”
