Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,669 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,669 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MJ was great , plumbersstock as a company sucks. The only reason I got MJ was because I kept hitting extensions randomly until Someone answered . Otherwise as I experienced in the past they DO NOT answer there phone, on hold for more the. 20 minutes before the drop the call, they suck. It’s very difficult to get connected to anyone . Usually extension start with a 3 digit number so I started with 102 and MJ answered at 106 he was great”

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Posted 1 month ago

“They had the best price of what I was looking for and Christy's customer service was great. The shipping time was longer than I expected but overall I am happy and would buy from again.”

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Posted 1 month ago

“MJ was very helpful in answering my questions regarding my recent order. I am impressed with the company overall and MJ in particular. I would not hesitate to purchase again or recommend to others. 5 stars for sure. Very happy!”

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Posted 1 month ago

“Jake was probably the most helpful and pleasant customer service person I have ever worked with. In less than 5 minutes he had my return authorization processed and and emailed to me. The instructions were given in a clear manner. He also offered to generate an Amazon return label for free shipping in case I had misplaced mine. Jake should be commended for his efficient processing and his customer service over the phone.”

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Posted 1 month ago

“I emailed support a question regarding my order and Jacob got back to me with the answer right away.”

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Posted 1 month ago

“We had a situation on one delivery and Jake handled it immediately and took care of it like a champ.”

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Posted 1 month ago

“I worked on a bathroom remodel and worked with Plumbers Stock for my plumbing needs. John was incredibly helpful throughout the process - he assisted with order placement, back and forth changes, provided good pricing, and made everything smooth and hassle-free. I’m very happy with the support I received from John and highly recommend PlumbersStock to anyone doing a remodel or upgrade! ⸻ Would you like a shorter or more casual version as well?”

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Posted 1 month ago

“Fantastic experience with this company. Jake was easy to get in touch with and helped make sure I had all of the correct items I needed. He answered all my questions. I also majorly shopped around for the cheapest price and found Plumbers Stock because they had the best price. Highly recommend!”

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Posted 1 month ago

“Jake was responsive and very helpful in editing my original order. Truly appreciate his customer service...thank you !!!”

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Posted 1 month ago

“Jake from support was able to help me with an issue with my delivery.”

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Posted 1 month ago

“Christy was super friendly and helpful!”

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Posted 1 month ago

“I had to return the plumbing supplies and Jake & Grace handled this refund without any issues whatsoever. A pleasure doing business with Plumbers Stock.”

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Posted 1 month ago

“Jake was kind, communicative and helped me easily place my order. He informed me that the item is out of stock and that will delay shipping. A very positive experience that will bring me back to your site in the future!”

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Posted 1 month ago

“Able to get specs from Jake. Helpful Cust Service.”

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Posted 1 month ago

“We ordered 2 toilets which came within a week of our order. One tank was cracked and Jake immediately sent a replacement.”

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Posted 1 month ago

“Excellent customer service. I've written to Jake other times, and he's friendly and quick to respond.”

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Posted 1 month ago

“Great customer service ! ask for Jake.”

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Posted 1 month ago

“Jake was extremely helpful and answered all my questions and concerns in a positive and respectful manner. Keep up Jake!”

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Posted 1 month ago

“This was my first time coming across Plumbers Stock and using them. I can say I was quite satisfied with my experience. The representative assisting me was Jake and he couldn't have been nicer or more patient. I needed a replacement toilet, quickly and was unsure of the additional items I would need to get to go along with the installation. Jake checked on that and provided me with SKU numbers and costs. He then placed the order with me and offered to make a request to the warehouse to ship the order immediately. He was quite helpful! I hope my new toilet functions as well as your customer service support does!”

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Posted 1 month ago

“The return process was easy. The rep was very helpful.”

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Posted 1 month ago

Plumbers Stock is rated 4.9 based on 1,669 reviews