Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,742 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Christy provided excellent customer service.”

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Posted 2 months ago

“I sincerely appreciate to Jared, one of customer service representative in Trone! I was struggling with a defective toilet and he moved my case quickly in his best to find a resolution. I was doubting about the customer service of Trone since there was no contact information except the email, but now I am confident that I can rely on!”

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Posted 2 months ago

“Thanks for a prompt response! Good job, Grace!”

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Posted 2 months ago

“Thanks Christy!”

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Posted 2 months ago

“Christy, thank you for making sure my payment went through and confirming that my order will be shipped out today.”

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Posted 2 months ago

“Great customer service. I checked on my order via text/email and got a quick same day response. The part was on back order but they could ship it from another warehouse. My package was shipped yesterday (same day) and came today. Very satisfied! Will install it tonight.”

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Posted 2 months ago

“Thanks Christy!”

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Posted 2 months ago

“Been waiting for my order to be delivered but I guess UPS lost the package. Grace processed the replacement as soon as possible. Thanks for the great customer service!”

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Posted 2 months ago

“Great customer service at PlumbersStock. Thank you Christy”

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Posted 2 months ago

“Christy followed up on my discontinued item order issue. She paused the remainder of my order and allowed me time to search and get back to her at a later date. Then we resolved by switching to a different product and processed a new order. Excellent customer service at PlumbersStock. Thank you.”

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Posted 2 months ago

“This customer support really cares about clients and solve issues on time. Thank you Christy for the support you offer.”

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Posted 2 months ago

“Christy, make sure my payment went through so they can ship my order.”

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Posted 2 months ago

“Thank you for calling me back Cristy!”

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Posted 2 months ago

“Excellent service, right products, right prices. Christy V. was fantastic!”

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Posted 2 months ago

“Christy was helpful with are order. We are still waiting for are oil boiler system hope it comes soon so we can get it on before the end of the month. It's getting cold here.”

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Posted 3 months ago

“The faucet I ordered arrived promptly and in good packaging. My client decided to use a different selection. So I needed to return it. Jared, the customer service representative that assisted me, was helpful and quick to reply to my requests. I've had a very positive experience working with Plumbers Stock.”

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Posted 3 months ago

“Jared at Redback Tools provided amazing customer service. I had an issue with my blower and he responded immediately after I reached out. After I provided the info required, he honored the warranty and is sending me a new blower. Very professional and seemed happy to help me. 5 Stars!!!”

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Posted 3 months ago

“Fast turn around. Dead batteries do not get the job done. Quick delivery of replacement parts does. Thanks Jared”

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Posted 3 months ago

“Christy was very helpful.”

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Posted 3 months ago

“I am still waiting. I purchased a toro 53300 backflow preventer. It had failed right out of the box . That isn’t the issue . I emailed plumber stock which promptly got back to me with a return receipt shipping label. I sent it out the very next day .My fault I assumed that they would ship asap when the post office picked up the shipment. I didn’t receive a replacement shipment email so I emailed them . Plumberstock informed me they would have to bill my card for the replacement my reply that is fine . Still no shipment. That was the 25th . The 27th they received my bad valve . I emailed on the 28th that I hadn’t received a shipping email . General reply back . So I replied that you received my bad valve on the 27 we are here on the 29th now . Long weekend. I called on the 3 rd still waiting for my replacement to ship told we will definitely update you via email by the end of the day . Guess what Thursday the 4th still waiting for the replacement valve to ship . I need to finish this job as of right now I can’t recommend plumber stock .”

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Posted 3 months ago

Plumbers Stock is rated 4.9 based on 1,742 reviews