Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,111 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,111 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 5 star review on 28th February 2024

Anonymous

Plumbers Stock 5 star review on 1st August 2022

Plumbers Stock 1 star review on 4th May 2022

Anonymous

Anonymous // 01/01/2019

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“MJ was extremely helpful over the phone in correcting my online order. He understood what I needed and made the changes in the Plumbers Stock ordering system.”

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Posted 3 months ago

“Great customer care call with Aaron Villasis, today! Polite, professional and kind.”

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Posted 3 months ago

“I highly recommend Plumbers stock!Great service!Thank you.”

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Posted 3 months ago

“Jake assisted me well”

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Posted 3 months ago

“Jake was very helpful and knowledgeable. Thank you Jake for all your help and support.”

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Posted 3 months ago

“Great Customer Service and were able to find me the part I was looking for.”

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Posted 3 months ago

“I expected a 16 day turnaround for my order, but was hoping that was just a maximum. It ended up taking 23 days. I asked for updates multiple times but was ignored. I finally called yesterday to be told it would be delivered that afternoon. Today I finally received a response to my inquiries saying it was delivered. Terrible customer service. The product itself is fine. Not as good as the same item we received with our original”

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Posted 3 months ago

“Plumber Stock’s customer service was everything. Jake was my customer service contact. Jake was very helpful and easy to work with. He helped me with everything I needed. Just asked him the question and he filled in all the blanks. I highly recommend Plumbers Stock. Excellent! Five Stars.”

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Posted 3 months ago

“Jacob Pongyan was my rep. Did a fantastic job. Solved my problem quickly and with minimal hassle. I recommend a raise and a promotion. I wish everyone was this easy to deal with.”

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Posted 4 months ago

“Good quick customer service”

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Posted 4 months ago

“Jake helped me with my refund. I ordered a Moen automatic shut off valve for my rental property. Unfortunately, I learned I could not use it per manufacturer's installation recommendations after consulting with a plumber. Used the company's phone number to leave a message via text and Jake called me immediately to help me out, thanks, Jake!”

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Posted 4 months ago

“Jake provided me with the information that I requested.”

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Posted 4 months ago

“Mixed feelings: My husband received the wrong item because the wrong item and model# was shown on the website. (Fixed now) Aaron took my call and helped us get a refund. Thanks, Aaron.”