Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.83

3.8 Rating 2,592 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I posted an unsatisfactory review on 23rd July which Plumbing Force attempted to take down claiming that they didn't believe I had a genuine buying or service experience. Having supplied the relevant paperwork to Trustpilot it has now been reinstated. Says a lot about this company”

Helpful Report

Posted 7 years ago

“Excellent service. Martin the engineer was so lovely. Sorted out everything. Very good service and I plan to use them again”

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Posted 7 years ago

“The job was effectively remedied , thank you.”

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Posted 7 years ago

“We needed a plumber asap, as one of our toilets was broken. They were very friendly on the phone & arranged for someone to come out within the hour. The engineer arrived as advised & fixed the toilet within the hour. We were also advised of the charges before we gave the go ahead. Very efficient, invoice was emailed the same day. Would highly recommend this company. thanks”

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Posted 7 years ago

“Excellent service is what I got from this company. Great customer service and repairs on our heater was done within an hour. I wasn't disappointed. Will come them again if ever we have problems in the future.”

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Posted 7 years ago

“From start to finish this company was excellent. Dave Maxwell the gentlemen who came out to us was wonderful very helpful his work was clean and tidy. Would recommend this company and Dave to anyone that needs a reliable company that is not over priced and does exactly what they say they are going to do.”

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Posted 7 years ago

“Best service I had so far. They are quick to respond to call. The engineer was on time and did an amazing job with repairs. Highly recommend such great service.”

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Posted 7 years ago

“Excellent work”

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Posted 7 years ago

“Very prompt response and action - anytime.”

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Posted 7 years ago

“It was a timely visit and the problem was thoroughly analysed, tested and completed/”

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Posted 7 years ago

“I called Plumbing Force to my boiler which intermittently would fail to ignite. The original appointment was cancelled by them at short notice and re-scheduled. The engineer diagnosed the fault was due to low gas pressure and arranged for Northern Gas to replace the regulator and I was charged £237.60 by Plumbing Force. Whether there was a fault with the regulator or not I do not know, but the problem continued. I arranged a further appointment for Plumbing Force to return but again this was cancelled by them on two further occasions at short notice. Utterly frustrated with Plumbing Force I then called a Vaillant engineer who diagnosed faults internally with the gas valve, spark electrode and burner gasket and following replacement the boiler has continued to work without fault. I complained to Plumbing Force about the cancellation of appointments at short notice and about the poor standard of the engineer who was not familiar with the boiler, could not correctly diagnose the fault and had no relevant parts even if he had. The utter contempt and disregard Plumbing Force then displayed towards me is breath-taking. They did absolutely nothing to address my concerns and simply ignored my complaint even after I wrote personally to the Director. This shows a lack of professionalism and governance that is not acceptable by a company acting in the public service and endorsed by the Gas Safe Register. Having further ignored my request for a letter of deadlock I attempted to complain to the retail ombudsman, but Plumbing Force are not listed under the UtilitiesADR Home Services Providers Membership list which speaks volumes about this company. While I cannot comment on the safety standard of work carried out by Plumbing Force (the engineer actually did nothing other than charge for his time) the disdain shown by this company is appalling and I would urge any customer to keep well away”

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Posted 7 years ago

“Martin went above all expectations, he was friendly, tidy, worked extremely hard and paid attention to detail. I would definitely use your service again after this experience.”

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Posted 7 years ago

“The plumber turned up at the time I was told having requested their help. He was very friendly and efficient at resolving the problem, thoroughly explaining the problem and providing advice for going forward. The charge for fixing the issue was as I was told when calling into PlumbingForce. In the future if I need a plumber I wouldn't hesitate to use the company again.”

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Posted 7 years ago

“The plumber knew exactly what he was doing, went above and beyond and fixed the problem very quickly. It also helped that he was easy on the eye.”

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Posted 7 years ago

“Unbelievably quick; very efficiently dealt with the broken tap. Wouldn't hesitate to recommend Plumbing Force to anyone - Thank you.”

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Posted 7 years ago

“Very quick service. Booked at 11am but after waiting all day they told me at 4:30 they would no longer be able to do it that day. Made me first appointment the following day and gave a labour discount. Also checked other bathrooms which was kind. Very efficient and clear despite initial mishap.”

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Posted 7 years ago

“Very prompt helpful and professional service.”

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Posted 7 years ago

“Professional, Quick, Clean, Tidy and Efficient. Not the cheapest but you get what you pay for. Very pleased ????”

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Posted 7 years ago

“My tenant contacted me to say the hot water cylinder was leaking and water was coming through the ceiling. There were also two taps that were not in good working order. I contacted at least 3 similar organisations to Plumbingforce to compare prices and Plumbingforce price, though not cheap, offered the best value for money. Plumbingforce were speedy and efficient and the engineer kept me informed at all stages of the job. For example, on examining the job, the engineer let me know how much it would cost before proceeding and whether the parts to carry out the repair were available in-house. Their customer service team was also equally professional. I recommend their service.”

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Posted 7 years ago

“Prompt professional friendly service well done!!!”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,592 reviews