Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.85

3.9 Rating 2,721 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.9

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They gave us a great service when we had a leaked on our bathroom sink. They were a pleasure to deal with and did a good quality work.”

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Posted 9 years ago

“As it was a Saturday afternoon, we only had to wait a couple of hours. Very efficient and quick at his job I was most impressed with the service we received.”

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Posted 9 years ago

“The engineer was friendly and explained what he was doing. He was extremely thorough and helped restore my confidence in the plumbing trade”

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Posted 9 years ago

“Ben attended within the hour. He was friendly and very helpful. Explained clearly what works were recommended and resolved the leak within an hour of arrival.”

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Posted 9 years ago

“I called Plumbingforce at 10.00am to rectify a slight gas leak on a cooker hob. They advised an approximate arrival time of 3.00pm the same day. Pleased to say that the operative arrived no later than 12.30pm and took less than 30 minutes to rectify the problem. Very pleased with the result and the fee was reasonable for a same day service. Will use them again if the need arises.”

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Posted 9 years ago

“I previously left a glowing review of Plumbing Force but unfortunately after they left it transpired that we had no hot water or heating in the house. When I called them back they messed me around , the original plumber had no interest in the issue and said the control centre would call me and they never called. Basically once they had their money they had no interest in my job whatsoever. I still have no heating or hot water.”

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Posted 9 years ago

“Very helpful with a last minute boiler service when another company let me down. Very friendly engineer who was quick and efficient, great service.”

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Posted 9 years ago

“Very quick to respond to my enquiry, even though it was just a service. Guy on site was very polite , knolegable and helpfull with my enquiries on other plumbing solutions. Would deffinately recomend them. Excelent service.”

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Posted 9 years ago

“Excellent service from start to finish. The booking couldn't have been easier and the ladies on the phone were very professional and helpful. Great plumber, efficient and professional. Will definitely book with Plumbingforce again!”

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Posted 9 years ago

“Really good service. Nice, friendly, chatty technician who really knew his stuff!”

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Posted 9 years ago

“Job completed in 24 hours. Engineer unable to come on first day but we were kept informed that his previous job had taken longer than expected.”

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Posted 9 years ago

“On time and cheerful plumber”

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Posted 9 years ago

“Phoned 12 noon Friday for urgent plumbing repair. Was told an engineer would turn up before 5pm. No one arrived. Phoned 8:30 am Saturday and told someone would turn up by 1pm. No one turned up again. Terrible service”

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Posted 9 years ago

“I phoned up for my disabled and housebound friend to order a plumber to deal with his one and only toilet which was leaking. I saw the advert that says response 1-3 hours, I thought ideal. I spoke with the guy at the end of the phone and he asked to be put over to the bill payer once I agreed with the price. My friend passed over his card details. After the phone was put down my friend told me the plumbers were coming tomorrow morning which was not what I saw on the advert so I phoned up again and spoke with a woman who said they could come tonight and they would ring me one way or the other. There was no nastiness or anything. The original guy phoned me back up and said there was some confusion and he told my friend the plumbers were coming tomorrow so why was I phoning up to change it? I replied nicely that I thought the advert said there would be a response between 1-3 hours? I asked, "Was that right?" His tone changed to an aggressive one and said "I even told you they would be there tomorrow, not today" which he did not, else I would not have agreed to it. He went on "if you are going to go down the road of what's in the advert..." I replied, "I was just checking I read it correctly." Again, he replied "if you're going to go down the route of what's on the advert, I'm cancelling the plumber altogether, I don't like your attitude." I remained very calm, and asked nicely for his name, he refused to give it asking me why I would want it, I replied "It was standard customer relationship practice to do so." I urge the HR and Customer Services managers of this company to listen to our conversation and judge for yourselves. This point of contact between customer (As all card details were already handed over) and this customer service phone man was appalling. His last call to me was at 16.01 on 19/05/17, lasting 1 minute 29 seconds, to my number ending in 366.”

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Posted 9 years ago

“Solved my hot water cylinder problem which had been an issue for the past six months”

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Posted 9 years ago

“very efficient engineer good at his job”

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Posted 9 years ago

“Responded quickly and dealt with problem efficiently.”

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Posted 9 years ago

“Arrived in the time stated. Was polite and cheerful and quickly sorted out the problem. The cloakroom was left clean and tidy afterwards.”

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Posted 9 years ago

“Quick response and problem solved with great efficiency. We are pleased to have our night store heater back in use.”

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Posted 9 years ago

“Kept me informed about time expectations. Fast and efficient and helpful when asking him advice. Would recommend”

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Posted 9 years ago

Plumbingforce is rated 3.9 based on 2,721 reviews