Poetry Fashion Reviews

Name: Poetry Fashion
Rating: 2.75

2.8 Rating 106 Reviews

38 %

of reviewers recommend Poetry Fashion

Company Reviews

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Metrics

2.8

Based on 106 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	6 - 12 Hours

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Poetry Fashion 1 star review on 9th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very large order ready to call in but read how difficult it was to return merchandise and just gave up. Sad as they really show very sophisticated clothing.”

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Posted 4 years ago

“I bought a new coat. I knew it was coming from the UK so I ordered it using FedEx priority and got it in three days! the coat is beautiful and so is the material. Just make sure you check and see the size chart before choosing anything. frankly, I don't understand why anyone wouldn't do that before picking a size. Such great quality! The styles are so versatile. I'm so excited to wear this once the new semester starts. I'll be back Poetry!”

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Posted 4 years ago

“Absolutely briilliant service everything i have purchased fits perfectly fab fashion for mature women who still want to be trendy but classical. At last i have found a company which the clothes last. Always get asked "where did you get it from"”

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Posted 4 years ago

“I ordered a velvet coat from Poetry, but not realizing this was a UK company, ordered it in my US size. Upon realizing that Poetry is a UK company, I have been obsessing about how difficult it was going to be to return the fashion overseas for being too small. So I was delighted to get my coat - which is knock-down gorgeous! - in my US size and it fits perfectly. Thank you Poetry for such attention to customer details - that someone from the US might not know about the differences in sizing between UK and US. I'll be back, you can count on it.”

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Posted 4 years ago

“So far, I have been extremely satisfied with Poetry’s phone service and online service. Not all items fit me correctly but those that do, I love and wear often! I am a happy customer!”

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Posted 4 years ago

“Free 2 day delivery and free returns. Lovely colours and fabric but sizing is bizarre and very difficult to judge so every item has to be returned or exchanged. I won’t be trying again, too frustrating!”