Poetry Fashion Reviews

Name: Poetry Fashion
Rating: 2.76

2.8 Rating 105 Reviews

38 %

of reviewers recommend Poetry Fashion

Company Reviews

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Metrics

2.8

Based on 105 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Poetry Fashion 5 star review on 13th August 2020

Jhiga

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just received a beautiful teal dress in my usual size. It fits me like a bath robe. I love the fashions and the natural fibers, but they really need to be more realistic about their sizing.”

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Posted 7 months ago

“Poetry Fashion catalogues are beautiful, and the clothes are well made and fashionable. I've bought a lot from them, and my main complaint was that the boxes were flimsy and always arrived broken and unusable for returns; a simple plastic envelope would have been better. Lately, the pants have been unwearable for me: they are featuring wide legs, or full pants with narrow hems - maybe a great look on a tall slender model, but on a short (5'4") 148 lb. women they look absolutely ridiculous - not flattering at all! The new cord trousers in particular have very tight waists (a common problem for Poetry Fashion) and way too much fabric in the hips and in the stomach - also the corduroy has no stretch and is very heavy. The twist linen they use, on the other hand, is fabulous - cool with a nice drape and no wrinkling.”

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Posted 1 year ago

“The website was hard to use. The garments were expensive and all seemed to have very picky and elaborate care instructions.”

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Posted 2 years ago

“Beautiful styles — no petite sizes.”

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Posted 2 years ago

“The natural fabrics are gorgeous and the knitware/corduroy invariably well made. One of best things about Poetry is they provide two sets of sizing charts for each item: one is standard size chart and the other gives the length dimensions of the item so you can order a size up or down as necessary. What I dislike is the unreliable delivery (even if you pay extra) and if you point this out in your review their Customer Services resent it and won't print any negative review of your experience. They prefer a false narrative of customers' experience. I also dislike their associated company called Wrap which offers poor quality clothes and which pesters me with catalogs despite my asking them not to send me any more.”

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Posted 2 years ago

“I agree with Chris Fierke. I would like to order a number of items, but the negative reviews scare me.”

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Posted 2 years ago

“Not sure what to think so many good and bad reviews. I've been getting their catalog for the last 2 years and see so many items I would love to buy. But these reviews scare me. Sizing issues - refunds - shipping - cheap materials. Guess I'll wait another 6 months to see if the ratings get any better.”

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Posted 2 years ago

“I ordered linen pants according to the measurements they gave on their website. Size 12. I'm 5'9" tall and usually wear a 10 or 12 US depending on the manufacturer, They were HUGE and I measured the waist and it was 2" more than the website says! Order down at least 1 or 2 sizes. They need to definitely change what their measurements say. Now I have to pay $6.00 to send them back and I ordered 2 other sizes this time and will again have to pay $6.00 to return one of them.”

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Posted 3 years ago

“The only reason I even bought a second item from them, is that I LOVE the designs, BUT, I had to nag to get any tracking info!i still haven’t gotten any after a week! I also wrote a review about the silk velvet coat I bought, and they turned both reviews down! The only thing I said was “the velvet nap was going in the wrong direction, but the coat was so beautiful!” Also, they do not specify they are sending stuff from the UK! Why? No response from last two emails!”

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Posted 4 years ago

“Shipping is EXTREMELY slow. Box was damaged. Read the other reviews about customer service and attitude. Fabrics are lovely. The pleated pants I bought are small in the waist and HUGE in the pleats. Not going through returning due to reviews about that. Ordered a short top with buttons at the bottom I really like..”

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Posted 4 years ago

“I gave three stars only because commenting without giving stars wasn't possible. I just wanted to say that there are two companies with almost the same name "Poetry Fashion" and Poetry Clothing". They carry totally different lines of clothing and probably have different customer service records. "Poetry Fashion" carries beautiful natural fiber clothing. I'm interested in reading their reviews, but can't be clear on who's being reviewed here.”

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Posted 6 years ago

Poetry Fashion is rated 2.8 based on 105 reviews