Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,172 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our very fussy pup wolfs her food down in no time now! Delivery is well communicated and always on time, price is very competitive, and the customer service is great if you need to change anything. Top marks!”

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Posted 4 years ago

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Hello Laura Amazing! we are delighted to hear that your pup is loving her Poppy's Picnic. Thank you for the 5* review. Much Kindness Debs and Poppy

Posted 4 years ago

“Great Communication from beginning to end with Debs both over the phone and in person. Knowledgable staff if I have any questions too as a first time raw fed dog owner. As for Pippi, she loves Poppy’s Picnic so thank you.”

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Posted 4 years ago

“Our guys love every mouthful best choice we ever made xxx Merlin, Guinevere and Rosie”

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Posted 4 years ago

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Hi James, Merlin,Guinevere and Rosie WOW! We are absolutely delighted that you are enjoying Poppy's Picnic. Thanks for sharing and writing a lovely review too!

Posted 4 years ago

“Our dog is generally very fussy, and it has taken us a little while to find a food he loves - he eats his poppys picnic every time! The customer service is also excellent and they are very helpful when I ask to change the content of the order or the delivery date.”

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Posted 5 years ago

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Hello Laura So pleased to hear that your dog is finally enjoying his food. This makes us so happy. We try and be flexible to meet all our lovely customers needs. Thanks for the review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent quality food, (although I haven’t tried it myself..), my dogs really enjoy it. I usually get the meat and lamb varieties, it’s good, solid meat that doesn’t go mushy when it’s defrosted. My only worry is that when it arrives here (having been packed the night before) is that the top few in the box are starting to defrost and this does concern me. Every time I’ve had to ring, the people on the other end have been exceptionally helpful and friendly. Thank you! Jan KEHOE”

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Posted 5 years ago

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Hi Jan Amazing! We are so pleased to hear that you and your dogs love our food. As previously discussed on the phone - ( I love hearing how you are all getting on) Our boxes are designed to keep your food cold in transit and if it arrives cold (but not frozen) it can go straight in the freezer. Thanks Jan for this lovely 5* review. Much Kindness Debs and Poppy

Posted 4 years ago

“Given our dog the meatballs for 6 months now and his fur is so much silkier, gulps down his food so quickly we need to get an anti gulp bowl!”

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Posted 5 years ago

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Hi Abbie Thanks for this great review I know what you mean about the anti gulp bowl - There are lots around to choose from. Glad he is still loving our food - Amazing! Much Kindness Debs and Poppy

Posted 4 years ago

“Great food that my pup loves & amazing customer service. Super responsive & helpful.”

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Posted 5 years ago

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Hello Hannah We are so happy that your pup is pleased with our food . It's lovely to hear that he is doing so well. Thanks for the 5* - we are thrilled! Much Kindness Debs and Poppy

Posted 4 years ago

“Very pleased we chose Poppy’s Picnic for our 10 week old puppy! He loves all the flavours, and is thriving !!! Lovely rounded tummy and glossy coat!”

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Posted 5 years ago

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Hi Carolyn We are glad you chose us too! Sounds like your little pup is loving his Poppy's Picnic Thanks for sharing your review Much Kindness Debs and Poppy

Posted 4 years ago

“Tilly loves her meals and eats everything! Nicely presented and prepared . Excellent thanks”

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Posted 5 years ago

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Hello Diane and Tilly We are over the moon to hear that Tilly is enjoying her Poppy's Picnic food. Aww.... so happy for her. Thanks for the review too! Much Kindness Debs and Poppy

Posted 5 years ago

“Nougie is very fussy and he is eating really well”

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Posted 5 years ago

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Hi Sonia and Nougie Thanks so much for letting us know that Nougie is eating well and enjoying our food. This makes us smile with happiness! Many thanks for the lovely review too! Much Kindness Debs and Poppy

Posted 5 years ago

“Really impressed with Poppy’s Pucnic!!! Great easy to use web site and good choice of foods. The meatball are brilliant, no need to weigh out and no mesh. Millie has had a poorly tummy for about 6 months, I have weaned her on the meatball over the last 10 days and such a massive difference!! No upset tummies any more. Just ordered treats as I know she will love those too. Thank you for a great product”

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Posted 5 years ago

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Hi Alison and Millie Yes - the convenience of the meatballs is brilliant. Easy to feed and portion. I'm so pleased to hear that Millie is no longer suffering from a poorly tummy and our food has contributed to her health. Thanks for the super 5* review too! Much Kindness Debs and Poppy

Posted 5 years ago

“Great service. Always on time and great food. We started our subscription to help our 3 year old pug trim down. He loves the food and it's done the trick. Would definitely recommend!”

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Posted 5 years ago

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Hello Shauni So pleased to hear that your pug has been able to trim down. Full of wholesome goodness Thank you for the lovely review and the recommendation. Much Kindness Debs and Poppy

Posted 5 years ago

“Monty loves his Poppys picnic. He has always been a fussy eater, dancing round the bowl and not really eating much. He woofs his raw Poppys picnic and seems very satisfied afterwards! Would highly recommend”

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Posted 5 years ago

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Hello Sarah and Monty We would love to see a pic of Monty dancing round his bowl! Thanks for the review and we are grateful that you have taking the time to write one for us. Woof to Monty Much Kindness Debs and Poppy

Posted 5 years ago

“The dog Snowy enjoys being small dog he only gets half”

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Posted 5 years ago

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Hello Louis and Snowy Thank you for sparing a few minutes and writing this lovely review! It's great to hear that Snowy is loving our food. Much Kindness Debs and Poppy

Posted 5 years ago

“New to raw feeding but my cocker spaniel puppy absolutely loves it. Great advice from the support team when I wanted to know the best way to help him put on weight yet keep his diet healthy (he was the runt of the litter and very underweight for his age). His stools improved within the first 6 hours of starting poppys picnic and he is growing nicely! Highly recommend.”

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Posted 5 years ago

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Hello Anonymous Firstly - we are so happy to hear that your puppy is loving his Poppy's Picnic food and putting on weight. The customer care support team are always on hand to help. Thank you for writing this amazing review Much Kindness Debs and Poppy

Posted 5 years ago

“Holly loves her Poppy’s Picnic food! She has a great coat and is a healthy happy dog!! The service is great whenever I have emailed Debs replies really quickly nothing is too much trouble! Thanks Holly and Lisa!!🐶”

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Posted 5 years ago

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Hello Lisa and Holly Gosh. This is just amazing to hear. Thank you so much for writing this lovely review. It brings happy tears to our eyes , knowing that Holly has a great coat and a healthy and happy dog. Much Kindness Debs and Poppy

Posted 5 years ago

“I would prefer bigger boxes than 450g.”

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Posted 5 years ago

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Hi Lydia Thanks for the feedback, it's really appreciated . It's good to know to what our customers would prefer. A larger box/packet is something that we are hoping to explore in our next phase of growth. Much Kindness Debs and Poppy

Posted 5 years ago

“My puppy loved beef and lamb meatballs but not the chicken.. We will be ordering again to add to her meals”

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Posted 5 years ago

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Hello Kyoko and little puppy Thank you for letting us know. So pleased your puppy is loving our food - but not the chicken meatballs. It's worth trying them again at a later date. Thank you for the lovely review too! Much Kindness Debs and Poppy

Posted 5 years ago

“Very happy with the quality of this food. My miniature dachshund is incredibly fussy with his eating but on the whole he’s eaten most of his meals since giving him this. I would highly recommend the meatballs for smaller dogs for thawing the correct amounts. Thank you I will be ordering again.”

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Posted 5 years ago

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Hi Diane and your very fussy miniture dachshund Thanks you for the wonderful review and letting us know that your pup is enjoying his meals. Yes - the meatballs are brilliant for portioning and defrosting. So happy he's found something he enjoys! Much Kindness Debs and Poppy

Posted 5 years ago

“Absolutely thrilled with the meals for Milo. No waste and very simple to use. I could not be happier and I speak for Milo too, he loves it.”

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Posted 5 years ago

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Hi Kathleen and Milo We really appreciate this review and we are so happy that Milo is loving our food. This is amazing to hear. Much Kindness Debs and Poppy

Posted 5 years ago

Poppy's Picnic is rated 4.9 based on 2,172 reviews