Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,187 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 3rd November 2025

100

Anonymous

Anonymous // 01/01/2019

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“My two Spinoni love it! It’s far superior to the raw food we used to buy, they seem to digest all the veggie bits better and when they go to the loo it’s much firmer. I like it because it doesn’t go mushy when it’s defrosted. I have only 1 small concern - my order yesterday didn’t arrive until 5.45pm so the box was in the van for many hours, and the two or three packs at the top were just starting to go soft. I worry in case this happens in the summer......otherwise wondrous!!”

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Posted 5 years ago

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Hi Jan and your two wonderful Spinoni Thanks for the review and your wonderful comments. So pleased that the food is to their liking! Our veggies are great ... supplied by the local far shop across the field. I do understand your concerns regarding your slightly soft packs. Sometimes the top layers defrost slightly. As long as the contents does not go over 4 degrees C it's fine. Our courier boxes have been specially designed for 48 hour transport time, and each pack keeps the other pack cold – a bit like when we huddle together to keep warm! In very hot weather the layers of food can start to defrost. As long as your packs arrive cold they are perfectly safe (if it's cold in there, the contents has not gone above 4 degrees C). Just put them in the freezer and use them as normal. Take Care Much kindness Debs and Poppy

Posted 5 years ago

“Poppy’s Picnic is delicious, I prove this because I eat it all up. Love and licks from BettySue”

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Posted 5 years ago

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BettySue Thank you so much for sharing your thoughts on our food.... and for the review too! We are chuffed to bits that you love the food. Lots of love and licks to you too Woof woof Debs and Poppy

Posted 5 years ago

“Great fast service Fab quality Just waiting for the new sleeve so the packs look a bit smarter 👍🏻”

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Posted 5 years ago

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Hi Kelly Thanks for the 5 stars! So pleased you like the service and quality. New packaging is on it's way! Thanks for your support. Much Kindness Debs and Poppy

Posted 5 years ago

“Gabi ate other food but unless it was chicken or tuna she wasn’t that bothered. The first. Time I opened the chicken and bone she was jumping all over me, she absolutely loves it and it’s gone in 60 seconds lol I can’t thank you enough, I have a new rescue dog coming at the end of the month so I will be doubling my order once she’s settled.”

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Posted 5 years ago

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Hi June & Gabi We are thrilled that Gabi is loving our food. Gone in 60 seconds! Sounds like Dylan's home when he is feeding Poppy, Slipper, Katie and little Gaby. If we can help in any way with your new rescue dog , just let us know. Thanks for the fab review. Much Kindness Debs and Poppy

Posted 5 years ago

“I have only just started using Poppy's Picnic and I was impressed with the prompt delivery of food and also, when I called up with a question, there was a very friendly lady on the other end who sorted out my query immediately.”

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Posted 5 years ago

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Hi Samantha It is lovely of you to write this review. Thank you . We are so pleased that you are pleased with everything that we do. Don't forget we are always here to help and assist you. Much Kindness Debs and Poppy

Posted 5 years ago

“Since coming across Poppy’s Picnic we have a well fed, happy and healthy dog. We are very pleased to continue a 100% Poppy’s meatball diet with the choice/variation of daily diet for Bailey. Bailey is a very good Sprocker. We had concerns that he did not appear to be very keen on some of his food, we tried a few varieties settling for a raw diet with dry supplement. He still wasn’t happy. Wee then saw Dylan & Poppy on Dragons Den and were impressed with the presentation. We asked several questions as to current diet and issues. Realising the problem was likely to be the “ph” level of Bailey’s digestion we placed him on a total Poppy’s Picnic diet with treats. Since that time we have had no feeding issues; a totally clean bowl and a very healthy and happy dog. So many thanks to Poppy and all the staff employed for helping us.”

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Posted 5 years ago

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Hello C J and Bailey Its lovely to read that Bailey is enjoying his meatballs and that his digestion issues have ceased. Clean bowls ! That is what we like to hear. Thanks for taking the time to write this informative review. Woof to Bailey Much Kindness Debs and Poppy

Posted 5 years ago

“We are so delighted that after months of trying to find a decent food for our 16 month old very fussy cavapoo we have now finally found one! Her meals are now eaten in literally seconds :)”

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Posted 5 years ago

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Dear Joanne We are delighted that your cavapoo is finally enjoying his meals. That's wonderful news! Thanks for the lovely review too! Much kindness Debs and Poppy

Posted 5 years ago

“If Suki and Ella could talk I know they would say “ Delicious and nutritious “”

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Posted 5 years ago

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Hello Jenny, Suki and Ella Thanks for taking the time to write a lovely review. Thanks for sharing your thoughts on our food too! Much Kindness Debs and Poppy

Posted 5 years ago

“Thrilled with this product. Excellent quality, easy to plan as it's ready portioned and our two Mini's love it. No waste, no odour & convenient re-order system. Far less water content than our previous raw brand so half the amount needed.”

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Posted 5 years ago

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Hi Adele Super pleased that your two little mini's are enjoying our food. Here's to lots of waggy tails and clean bowls! Thanks for the review. They mean a lot to us. Much kindness Debs and Poppy

Posted 5 years ago

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Hi Adele and the two gorgeous little mini's. Thanks for the review. We are chuffed to bits! So pleased that you are finding our food easy and convenient to use. Glad you feel that the quality is great too! Much Kindness Debs and Poppy

Posted 5 years ago

“Initially we were not sure that Charlie would enjoy raw food as he had only been given dry until now from his previous owner which he just grazed at.. However, We were amazed to see him clear his plate on his first taste. He loved it! You now have a loyal customer for life.”

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Posted 5 years ago

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Hello Katrina and Charlie We are delighted to hear that Charlie is enjoying our food and his meals. So pleased for you both. Thanks so much for writing this lovely review. Much Kindness Debs and Poppy

Posted 5 years ago

“Well Poppy's Picnic is a huge success with my very fussy terrier - particularly the meatballs! He scoffs it all down very quickly which is so not like him! Funnily enough it's not so popular with my other terrier who normally eats anything!! However one out of two is good for me and I will definitely be putting in a regular order.”

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Posted 5 years ago

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Hi Alison So pleased to hear that our food is a great success . With one dog at least! The meatballs are very convenient and easy to use. If you would like some tips and help regarding your terrier that isn't too keen on the food please let us know. You could visit our website that has a great Q&A. Thank you for taking the time to write this review. Much Kindness Debs and Poppy

Posted 5 years ago

“Our mini absolutely loves this, she clears her bowl every time and her tail wags when we start dishing it out!”

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Posted 5 years ago

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Hello Jo Thanks for the review. We are pleased that you have a clean bowl at meal times and a very happy girl. Much Kindness Debs and Poppy

Posted 5 years ago

“Tom Thum our 5 month old Jack Russell Terrier was a rescue at 4 weeks. Bottle fed and after trying many organic brands he still wasnt thriving. Since putting him on Poppy's Picnic he has gained weight bulked in muscle. His breath no longer smells his poo is small and hard also with no smell and his coats is gleaming. Best decision we have made and he agrees he licks his bowl clean ❤”

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Posted 5 years ago

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Hello Lynda and Tom Thum What a lovely story ! So pleased for Tom, that he has found a wonderful and loving forever home. We are delighted to hear that he is loving our food and that he is thriving on it. Well done Tom Thum. Thanks for the lovely review. Take Care Debs and Poppy

Posted 5 years ago

“Due to my doggies both being the hardest dogs to feed I’m on a journey this year to try to find something they Like and actually eat it! I’ve tried all the tricks, and have improved considerably with one. Butternut but not enough to be satisfied, So I’m trying raw food. My elder dog has been fab but the 1 yr old isn’t so easy. Just like his dad used to be! a few mouthfuls one night then stops or smells and backs away. Hand feeding works but won’t do continuously. However it’s the best start so far compared to others. Still too early to say.”

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Posted 5 years ago

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Hi Lara Thank you for this review. We are pleased to read that so far things are going well. Please keep us updated on how you get on. Much Kindness Debs and Popp

Posted 5 years ago

“Customer service and quality of food have both been excellent!”

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Posted 5 years ago

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Hello Leanne Thanks for the lovely review. We are wagging our tails with glee! Much Kindness Debs and Poppy

Posted 5 years ago

“Teddie absolutely loves her Poppy’s picnic food ..She always licks her bowl clean..!”

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Posted 5 years ago

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Hi Mandy & Teddie Hope you are both well. Thank you the lovely review. We are so happy to hear that she licks her bowl clean. It sounds just like Dylan's home with Poppy, Kate, Slipper and Gaby. Here's to lots more yummy meals! Much Kindness Debs and Poppy

Posted 5 years ago

“My puppy loves this raw food and he is thriving on it. It is so convenient as the packs are pre-measured and arrive to your door ready frozen. The treats are also perfect for training use.”

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Posted 5 years ago

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Dear Sandra and your lovely puppy Thanks for the lovely review. We are pleased that you find our pre measured packs helpful. They do certainly save time and you get the measurements correct. Poppy says thanks you for enjoying her food and treats. Much Kindness Debs and Poppy

Posted 5 years ago

“Really pleased , had a problem but was dealt with quickly . Willow & Evie love their yummy food”

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Posted 5 years ago

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Hi Ann-Marie , Willow & Evie Thank you , we are pleased that you thought we dealt with your query quickly. So pleased that Willow & Evie are enjoying our yummy food. Poppy says pawfect! Much Kindness Debs and Poppy

Posted 5 years ago

“Wasn't with this company for long but me and my dog loved it and will be back class company!”

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Posted 5 years ago

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Hi Emily Thank you for the amazing review. We are super pleased. When you are ready to come back please let us know. Take Care Debs and Poppy

Posted 5 years ago

“Thank you to Poppy's Picnic, my fussy Cavapoo absolutely loves her new food. She never really liked any kibble but now she is licking the bowl clean.”

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Posted 5 years ago

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Hello Tracey and the lovely Cavapoo We are so chuffed that she is enjoying her new food and that her bowl is always licked clean. That's amazing! You will soon start to see a difference with her coat and general wellbeing. So pleased! Thanks for the lovely review. Much Kindness Debs and Poppy

Posted 5 years ago

Poppy's Picnic is rated 4.9 based on 2,187 reviews