Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,172 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

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“Omg this was a life saver for us. My dogs quite fussy with food lately and sometimes she just wouldn’t eat breakfast and dinner she would pick at her food. So i decided i’d try raw food and bought a few different ones. I’m glad to report i now have a dog whose back to being excited to eat her food both times without any fussiness. I definitely going to stick to this now. Thank you so much”

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Posted 4 years ago

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Hell Sonali This is brilliant to read! Thank you for sharing your thoughts. We are so happy to see that your dog is loving her Poppy's Picnic Thank you for this 5* review too! Much Kindness Debs and Poppy

Posted 4 years ago

“I decided it was time to put my Toy Poodle back onto raw feeding, we stopped it a few months ago because he just wasn't eating. There are loads of companies that are now telling you how delicious their dog food is, it's a bit of a minefield. However, after searching through quite a few, we decided on Poppy's Picnic purely for the fact that if Peps didn't take to raw again, I was able to cook it for him instead. The result was lovely to see. I bought the trial pack for £8 and as he's only small, he only eats 100g a day so the pack sizes do him 9 meals and therefore I worked out we have 72 meals for £8. Fantastic value. Not really knowing what to expect, Peps had his first ever taste of Wild Boar (Peps is 4 years old) he loved it, cleaned the plate. Today he had minced beef, I gave him his breakfast raw and cooked the second meal of the day...I was expecting a "gross, dog food" smell but was pleasantly surprised, it smelt good. I added a little drop of water to make a little bit of gravy from him and he really enjoyed it. All in all, Poppy's Picnic has been a success for my Toy Poodle. When it arrived, the parcel was well packed in a sturdy box and the meat was still frozen. Delivery was next day, so I was really impressed. I will be ordering again, for sure. Thank you Poppy's Picnic.”

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Posted 4 years ago

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Hello Patricia Oh my gosh, this is lovely to hear! So pleased that you have now found a food your dog loves... this makes us so happy Thank you for sharing your story and this wonderful 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“Raw food arrived totally unfrozen and warm so had to throw it away! Not happy that there were no ice gel packs in the box. Very unprofessional, especially in the Summer!”

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Posted 4 years ago

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Hi Janice Thank you for the review and sharing your thoughts We value all our customers feedback, this helps us to grow as a company Our boxes are designed to keep the food cold for up to 48 hours in transit, however , due to the extreme hot weather we are now putting ice packs in with our orders I hope your full refund arrived with you safety Much Kindness Debs and Poppy

Posted 4 years ago

“Our cavapoochon was beginning to worry us. We had tried all sorts of makes of food as well as dry, wet and raw varieties in the 6 months we have had her but sometimes would go days without eating. She has been on poppys picnic mighty mince for 10 days now and not only licks the plate completely clean, she actually gets excited at food time and always comes put to see if there is more!!”

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Posted 4 years ago

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Hi Jennifer We're delighted to see that your cavapoochon is enjoying her Poppy's Picnic.... it's always such a relief when we find something our fur babies love to eat This is a lovely 5* review, thank you Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent service, excellent products!”

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Posted 4 years ago

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Hi Julie Thank you so much for this lovely 5* review! This makes us smile and we really appreciate it Much Kindness Debs and Poppy

Posted 4 years ago

“The pups absolutely LOVE the fishy treats, both the sprinkles and the dried skins. I will be stocking up!!...”

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Posted 4 years ago

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Hi Tina Thanks for the 5* review..... we are delighted So pleased to see that your pups are enjoying our treats and sprinkles - great for sprinkling on top of your pups food for a little crunch Much Kindness Debs and Poppy

Posted 4 years ago

“Good customer servers, fast delivery and will pickaged on the down side meat balls can be very wet onces defrosted which my dog doesn't like.”

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Posted 4 years ago

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Hi Stephen Thank you so much for this lovely review and your feedback I'll pass your thoughts on to our Production Manager regarding the wet meatballs - Thank you for your comments on customer service too Much Kindness Debs and Poppy

Posted 4 years ago

“My tiny twosome are very fussy ,they don’t normally eat raw as it upsets them, but they seem to love this”

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Posted 4 years ago

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Hello Elaine Thank you for taking the time to write this review, we really appreciate this So pleased to see that your tiny twosome are loving their Poppy's Picnic Much Kindness Debs and Poppy

Posted 4 years ago

“Than you so much at last a food that my fuss pot will eat Millie loves it and follows me to the kitchen ready to eat Poppys picnic She likes it slightly cooked and I mix it with chicken I am amazed she just loves it I will be getting more as it has everything in it that she needs Thank you again Millie Clarke”

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Posted 4 years ago

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Hi Glenda & Millie It's really great to hear that Millie is loving our meals and is waiting in the kitchen! Thank you for the 5* review, and shopping with us Much Kindness Debs and Poppy

Posted 4 years ago

“What can I say, my dog loves it!”

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Posted 4 years ago

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Hello Helen Wonderful news..... so pleased Thank you for this lovely 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“Lunar loves poppy's picnic. She is pleased I got it for her”

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Posted 4 years ago

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Hi Allyson & Luna This is wonderful - so pleased to see that Luna is loving her Poppy's Picnic Thank you for the review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Good honest food for dogs with added vitamins and oils along with meat, ground bone and veg - what more could a doggie ask for!”

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Posted 4 years ago

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Hello Eileen Thanks so much for the 5* review We're delighted that your dog is loving their food! Much Kindness Debs and Poppy

Posted 4 years ago

“Fabulous customer service, great product and most importantly my pup loves it !”

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Posted 4 years ago

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Hi Marie This is a fab review.... thank you-5* WOW! Its wonderful to hear that your pup is enjoying their Poppy's Picnic Thank you for the lovely feedback on our customer service too -we're always here to help Much Kindness Debs and Poppy

Posted 4 years ago

“Delivery and presentation excellent. However, unfortunately my dogs wouldn’t eat it.”

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Posted 4 years ago

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Hello Jacqui Thank you for the review..... sorry to see that your dog didn't enjoy our food Our customer care team are always available to help with any guidance needed and feeding tips. The transition to raw , and or getting use to a different recipe can take time. If you would like to speak to me , please message in and let me know Much Kindness Debs and Poppy

Posted 4 years ago

“We have never seen our young pup get so excited for his food until we tried him with Poppy's picnic! With a few early gastro issues, we didn't think changing his diet would be best until one day we gave him a small sample of Poppy's picnic meals....that was the start of something amazing! Our pup is now super excited for meal times and cries for it to be put down for him as soon as possible (we just can't move quick enough for his liking!!). Best decision we ever made was making the switch and so simple. Thanks Poppy! :)”

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Posted 4 years ago

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Hello Kiran Thank you so much for this lovely review We're over the moon to hear how much your dog is enjoying Poppy's Picnic . We do believe a fresh food diet is the healthiest option for our four-legged friends. Much Kindness Debs and Poppy

Posted 4 years ago

“I was sceptical in feeding raw but I am really happy I did the switch as my dog loves poppy picnic and think he will benefit from the bone in the raw.”

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Posted 4 years ago

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Hello Liesle Thanks so much for this wonderful 5* review It's great to see that your dog is already getting the benefits of eating Poppy's Picnic Much Kindness Debs and Poppy

Posted 4 years ago

“My dog loves this food and so do I. No more itching and gnawing. A happy contented dog.”

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Posted 4 years ago

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Hi Nicky Thank you for this wonderful 5* review -we're delighted to see that your dog is loving our food. All those natural and fresh ingredients do help with itchy and gnawing skin Much Kindness Debs and Poppy

Posted 4 years ago

“Dog turned his nose up to it”

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Posted 4 years ago

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Hi Christopher Thank you for sharing your thoughts We reach out to our customers with a follow up call and email message asking how you are getting along with feeding Poppy's Picnic. Had we been aware that your dog wasn't enjoying our food, the customer care team would have been happy to assist. If you would like us to help and assist you with transitioning, please let us know Much Kindness Debs and Poppy

Posted 4 years ago

“Since setting up a monthly plan for Douglas it’s a weight off my mind, it arrives each month, would highly recommend these guys!”

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Posted 4 years ago

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Hello Nat & Douglas This is such a lovely review.... thank you for taking the time to write It's so lovely to see that Douglas is enjoying his Poppy's Picnic and you are find the ease of our subscription useful We're always on the end of a phone or message, if you need help Much Kindness Debs and Poppy

Posted 4 years ago

“Bought wild boar super mince was perfect for my dog as no bone and she certainly enjoyed it clean bowl which is good as she’s a picky eater”

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Posted 4 years ago

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Hi Bev Thank you for this 5* review We're delighted to see that your dog is enjoying our Wild Boar Mighty Mince.... we love hearing about lots of clean bowls! Much Kindness Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,172 reviews