Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,172 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

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Posted 7 years ago

“Excellent service, can't say thank you enough to the customer service team.”

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Posted 7 years ago

“Excellent service the food arrives well packaged still frozen and on time”

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Posted 7 years ago

“Excellent product my dogs love it. The courier service is also very good and I was kept updated to when it was being delivered.”

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Posted 7 years ago

“Thank you Poppy”

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Posted 7 years ago

“Products and service - first class. My dogs love your food”

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Posted 7 years ago

“I was a little anxious about feeding Archie ‘raw’ but after seeing him trough down his first meal and begging for more I could see he was one happy dog. He’s usually very fussy and needs encouragement to eat! The whole hamper fits in one large freezer drawer so it doesn’t use up too much space.The ingredients are clearly listed so you know exactly what your dog is eating,this was something that concerned me about other products. The online feeding calculator is great, it does all the maths for you. I’ve found Poppy’s Picnic great to deal with, emails and a phone call regarding my order and the delivery arrived exactly when they said it would. I’m impressed and will definitely be recommending to friends.”

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Posted 7 years ago

“We received our first delivery from Poppy’s Picnic. Hera is a creature of habit with her food but took to the raw diet. She even ran into the kitchen when she saw me taking the food to her bowl. For a dog who usually scoffs her down quickly it was lovely to see hair eating slowly. Thank you Poppy’s Picnic think this is the beginning of a beautiful friendship.”

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Posted 6 years ago

“Amazing food from a wonderful company”

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Posted 6 years ago

“By far the best service and food. Real bonus to find a company that is clearly very passionate about making the healthiest food for our dogs, and matching that with super amazing customer service. We're never looking back!”

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Posted 7 years ago

“All 4 of my dogs love the food, cant eat it quick enough :)”

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Posted 6 years ago

“I can't praise this company enough, the help and advice we had when putting our 8 week old puppy onto Poppies picnic was brilliant, it was so comforting to know that there was someone at the end of a phone or email with help and advice, even when Dylan was watching antiques roadshow, he even phoned me when the currier failed to deliver as I'd popped upstairs and didn't hear the door so that we could arrange redelivery, how good is that! Macie absolutely loves her food and she wolfs it down, it looks really good quality stuff and you can see the veggies etc that are in it. Top tip to defrost in the fridge so it keeps its shape better works brilliantly too. I would be more than happy to recommend this company and can't wait for them to develop more products.”

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Posted 7 years ago

“Excellent service, our two little dogs love it!”

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Posted 7 years ago

“The staff really knows what they're talking about - makes me feel at ease to feed my pup with their products.”

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Posted 7 years ago

“My friend recommended Poppy's Picnic to me and we've never looked back. My dogs now have shiny coats, non smelly breaths and are always energetic. Love the food, love their service”

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Posted 7 years ago

“It's the best raw dog food I've tried ! My five love it because it's not sloppy like the rest!”

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Posted 7 years ago

“Since using poppy's picnic my dog Kezzie has good firm stools. Previously, using high quality brands they were loose and much more regular, up to 8 times per day. Her coat is gloriously shiny and she is a picture of health and vitality. I always recommend your products. Thank you.”

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Posted 7 years ago

“Mutts said ‘yes’ and wolfed it down.”

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Posted 7 years ago

“Helpful beyond fault”

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Posted 6 years ago

“Number one in our house's taste test”

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Posted 7 years ago

Poppy's Picnic is rated 4.9 based on 2,172 reviews