Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,172 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

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“This service is what I would have expected 40 years ago. Family run who care about their dogs. Mine absolutely loves his meals. I prepare them as if cooking for my daughters. I am carefully and quietly watched before serving. I have to invest in a slow feeder because Pebbles (my Cav) hoovers up his meals and always wants more. Any issues and I simply call and speak to the extremely knowledgeable members of the team. Couldn’t be simpler. Will only use this company.”

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Posted 4 years ago

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Hi Kay & Pebbles We love this review - thank you so much So pleased to hear that Pebbles is loving his Poppy's Picnic Always here to help you Much Kindness Debs and Poppy Debs and Poppy

Posted 4 years ago

“Our girl was a fantastic eater before her season. Overnight she totally changed, and since mid-January, her eating has been a source of stress for us all. We have since tried two alternative foods but both have fillers (lentils for one, quinoa for another) which was affecting her digestion. Plus, it was getting expensive and time consuming having to buy a month's worth of food in one go, and then transition her between foods. And most importantly, she was miserable. I think we all started to dread meal times a bit, and they would loom over our day. It was heart-breaking seeing her pushing food away with her nose, while her stomach was rumbling. I was in tears more times than I care to admit! We can't feed raw for a few reasons, but I know how incredible it is and it's always the highest rated for nutrition. I was so thrilled to see that the Mighty Mince range could be cooked. So I knew our girl would have all the benefits of raw but it would be cooked by us, meaning it was nutritious and fresh every time. So I was excited, but knowing how difficult feeding had got, I didn't want to get my hopes up too much. To say it's been a revolution is an understatement! Our only problem now is how excited she gets while we let it cool slightly before putting it down for her. We've had to dust off the slow feeder that's not been seen since January! We can now put her food down and she'll be dancing next to her mat waiting and will clear the plate. Finding the Mighty Mince products from Poppy's Picnic has been a dream for us, and I can't rave about it enough. If you've been put off raw food but want all the goodness, then this is well worth checking out!”

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Posted 4 years ago

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Hello Lucy WOW! What a lovely story.... thank you for sharing and this wonderful 5* review We are delighted to hear that your pup is loving our food and all your stress has gone Much Kindness Debs and Poppy

Posted 4 years ago

“Delivered on time, well packaged. Eddie just seems more full of energy since swapping from processed food to Poppy's picnic raw diet plus no more smelly wind :)”

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Posted 4 years ago

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Dear Lynda & Eddie What a wonderful 5* review It's wonderful to hear that Eddie is enjoying his Poppy's Picnic food A smelly wind free zone! Much Kindness Debs and Poppy

Posted 4 years ago

“Charles loves it! He’s a very picky eater but with poppy’s picnic he loves looking forward to meal time! Hope someday you’ll come up with kibble version!”

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Posted 4 years ago

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Hi Chunky Legaspi Thank you for this lovely review We are delighted to hear that Charles is enjoying his food Much Kindness Debs and Poppy

Posted 4 years ago

“I meat was full of fat when I cooked it, it ended up in the bin, When I was cooking her meals it was less fat so I will not be ordering again, I have tried twice to explain to your team with out success”

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Posted 4 years ago

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Hello Lynn Thank you for your feedback Our recipes have been developed in line with FEDIAF nutritional guidelines. It may be that the fat levels are higher than you where previously feeding making your own food. Rest assured that our food is balanced and complete. Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent food that my fussy pooch loves! Always a sparkling clean bowl afterwards. She loves the ‘Sprinkles’ too. In fact, it actually slows down her feeding as she tries to eat the sprinkles first! Before, she wolfed it down! With or without sprinkles, it’s gone in seconds. No waste whatsoever, very good value for money. Delivered very speedily to my door, so no lugging it home from the shops.”

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Posted 4 years ago

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Hi Judy Oh this is fantastic news! So happy your pooch is loving his Poppy's Picnic Thanks so much for the wonderful review! Much Kindness Debs and Poppy

Posted 4 years ago

“My pups never been happier!! He absolutely loves breakfast and dinner time, even does a little shiver and cry out of excitement when we are getting it ready for him!”

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Posted 4 years ago

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Hello Liberty This makes me smile... thanks for sharing your thoughts It's amazing news to hear that your pup simply loves his food Much Kindness Debs and Poppy

Posted 4 years ago

“Freddie is more than happy with Poppy’s Picnic.”

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Posted 4 years ago

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Hi Maggie & Freddie Thanks for the amazing 5* Delighted to hear that Freddie is enjoying his Poppy's Picnic It's lovely of you to write this review Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent service and lovely people”

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Posted 4 years ago

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Hello Clare We are over the moon with this review... thank you Much Kindness Debs and Poppy

Posted 4 years ago

“My puppy simply wouldn't eat. She was probably getting 1/3 of her required daily intake and I started to panic. We tried all the commercial dry foods, whatever the cost, and even mixed it with wet food. But after one day of new food the novelty always wore off. Then I discovered raw food at a local pet store and transitioned immediately. She LOVED it. Then I found Poppy's Picnic and now she literally shakes and howls when she knows it's food time. The subscription means I'm never without which is a bonus. I have found some of the interactions with the support team frustrating, and had a couple of order problems, but nothing bad enough to deter me. My puppy is happy so I am happy.”

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Posted 4 years ago

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Hello Victoria Thank you for sharing your thoughts in this review We're delighted to hear that your dog is simply loving her Poppy's Picnic We value your feed back and are working hard to make sure that improvements are made Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent food and communication my dog loves this food she’s thriving”

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Posted 4 years ago

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Hello Julia Thank you for this lovely 5* review We are so pleased to here that your dog is loving our food Much Kindness Debs and Poppy

Posted 4 years ago

“Fabulous food. It has transferred my dog's life. He suffers from IBS and I tried many different foods before Poppy's. Dried, wet and eventually I was recommended Poppy's raw. We are now using the low fat chicken mince and it is amazing. If he has a tummy upset I can now quickly heat up his raw food which is even easier on his tummy.”

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Posted 4 years ago

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Hello Patricia This is so lovely to hear, we're pleased he's enjoying his Poppy's Picnic. The option to cook is a fantastic one...... for those days when you just need a warm dinner Thank you for this lovely 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“Our boy is loving his new meal plan and treats. The super sprinkles are a lovely addition to make it even more tasty and appealing.. from day 1 he has enjoyed and wolfed down every meal .”

Poppy's Picnic 5 star review on 19th April 2021

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Posted 4 years ago

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Hello Lorna Thanks for sharing this gorgeous pic.... he is a very handsome boy Thank you for the lovely 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“My dog loves the food prior to ordering I had a lot of questions and Poppys team were very helpful”

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Posted 4 years ago

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Hi Denise We're over the moon to hear how much your dog is enjoying his Poppy's Picnic Thank you for commenting on our customer care team too! Happy to help with any questions in the future Much Kindness Debs and Poppy

Posted 4 years ago

“Jessica's thriving on your food!!!!! Plus her coat is blossoming 🌸 I will be ordering again soon as I'm trying moby my grandchildrens new puppy on your food!! He's loving it so far”

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Posted 4 years ago

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Hi Katie We're delighted to hear that Jessica is loving our food - thanks for the review Thank you for the recommendation to Moby too! ..... Much Kindness Debs and Poppy

Posted 4 years ago

“Both of my Wirehaired mini Dachshunds really enjoy Poppy’s Picnic. Will certainly be reordering.”

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Posted 4 years ago

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Hi Tina This is wonderful news.... We're so happy that your mini Dachshunds are loving our food Thank you for the lovely review Much Kindness Debs and Poppy

Posted 4 years ago

“My orders have always turned up on time & as far as I can tell the content is of a very good quality. Staff via the phone very helped”

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Posted 4 years ago

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Hello Sally We're pleased to hear that you are happy with our service and the quality of our food Thank you for sharing your thoughts and this 5* review Much Kindness Debs and Poppy

Posted 4 years ago

“Harvey loves your food but mummy’s put me on a diet my vet says I am putting on weight 😬”

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Posted 4 years ago

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Hello Brenda & Harvey So pleased to hear that you are enjoying our food - Have you seen our new low fat chicken recipe? If you would like me to talk you through our new recipes - just let me know Thank you for the 5* Much Kindness Debs and Poppy

Posted 4 years ago

“I had been struggling to get my sproodle, Stanley, to eat his usual raw food so tried poppy's picnic and he has eaten it without a problem.”

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Posted 4 years ago

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Hi Anonymous Thanks for sharing your thoughts and this lovely review We're delighted to hear that Stanley is enjoying his Poppy's Picnic Much Kindness Debs and Poppy

Posted 4 years ago

“Our puppy moved onto Poppy’s picnic at 7 months, he would no longer eat his dry food and we started to worry so tried Poppy’s and fantastic he loves it. We no longer have to shout dinners ready, he’s there waiting for every meal. Thank you Poppy.”

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Posted 4 years ago

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Hi Margaret This is lovely to hear - so pleased your pup is enjoying his dinners once again Thank you for sharing your thoughts and this wonderful review Much Kindness Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,172 reviews