Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.53

4.5 Rating 13,844 Reviews

93 %

of reviewers recommend Power Tools Direct

4.5

Based on 13,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast delivery, great price what more do you want”

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Posted 6 years ago

“Have been a big fan of Power Tools Direct. Good selection, price & service (see below). I did like the option of being to pick up my orders from their shop in Rustington as I live near-by but when I went into the shop a few weeks ago I was told that picking-up from the shop isn't now available. This is a shame as I often go to pick up other things from Toolstation & Screwfix at the same time as they are just up the road. The £75 minimum order for free postage and the inconvenience of waiting for the package delivery will mean I won't use Power Tools Direct as much.”

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Posted 6 years ago

“Fast and efficient service would highly reccomend”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Prompt delivery.”

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Posted 6 years ago

“Great service and fast delivery”

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Posted 6 years ago

“Great! Fast service! What more do you need?”

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Posted 6 years ago

“Great service; thanks Guys!”

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Posted 6 years ago

“Good service with these guys USA made hammer delivered earlier than i expected .cheers”

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Posted 6 years ago

“They are a verry god company, promptitude, and serios guys”

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Posted 6 years ago

“Good product & speedy delivery”

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Posted 6 years ago

“Good items, quickly sent.”

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Posted 6 years ago

“That you can still buy a replacement handle for a Norvik Proman came as a surprise. The new one was purchased on the strength of Power Tools Direct description and photo. Fitted perfectly Well done”

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Posted 6 years ago

“Very helpful advice from the telephone team before my purchase. Item arrived secure and on time with an email to confirm time to expect parcel.”

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Posted 6 years ago

“Excellent service, quick delivery and good product.”

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Posted 6 years ago

“Not really very good. It was not their fault and this company is normally a delight to work with but they were let down by delivery agents. It was on 3 day delivery and 8 days later I still don’t have them. Hoping for tomorrow. Great people usually.”

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Posted 6 years ago

“Good products, good prices and delivery”

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Posted 6 years ago

“Goods delivered promptly and well packaged.”

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Posted 6 years ago

“excellent service good delivery and good price”

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Posted 6 years ago

Hi, I suspect from your comments that you may not have intended to give us a 1 star rating? Could we ask you to be kind enough to amend the review possibly?

Posted 6 years ago

“Great tools and a great service but best of all a decent price 😁”

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Posted 6 years ago

Power Tools Direct is rated 4.5 based on 13,844 reviews