Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,353 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - delivered when they told me to expect it. Couldn't have done more. Would thoroughly recommend.”

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Posted 2 years ago

“Ordered replacement spade handle. Very easy process. Arrived very quickly and my son had it fitted that afternoon. Very sturdy and good quality.”

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Posted 2 years ago

“Great service. Well recomended.”

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Posted 2 years ago

“Good prices and prompt delivery. Thank you.”

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Posted 2 years ago

“Cheapest supplier of Ronseal paint anywhere. Great delivery service too.”

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Posted 2 years ago

“very good quick service from start to finish”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Excellent service and products fast delivery”

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Posted 2 years ago

“easy ordering, fast delivery, quality tools”

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Posted 2 years ago

“Found the site easy to use, description was spot on too, I was kept informed when the item was ready to be collected by the courier & delivery was on time. Definitely use them again.”

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Posted 2 years ago

“First time I have used the website, but all went well.”

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Posted 2 years ago

“Very good service quick dispatch and delivery good quality product”

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Posted 2 years ago

“Good service from start to finish.”

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Posted 2 years ago

“Great service and great price arrived on time very happy”

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Posted 2 years ago

“Great fast service”

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Posted 2 years ago

“I’ve used power tools direct several times now. Never had a problem with communication or and always a prompt delivery. They are also very competitive price wise. I highly recommend them and will use again.”

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Posted 2 years ago

“Ordered a Draper 53491 6/12V 10A Smart. Battery Charger, as this had a very good review. Power tools were one of the cheaper suppliers that sold it. Despatched in a timely manner and delivered in a couple of days. Have used power tools direct before, again with great service.”

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Posted 2 years ago

“Delivered quickly with good communication throughout”

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Posted 2 years ago

“Ordered product without a hitch and was delivered in a couple of days. Very pleased with service.”

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Posted 2 years ago

“Two excellent products in perfect condition along with good packaging. Very short timeframe between placing online order and receipt. Thank you.”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,353 reviews