Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.55

4.6 Rating 13,617 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Secure site-Excellent”

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Posted 3 weeks ago

“Easy to order, fast delivery and well packed. Verry happy with the service”

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Posted 3 weeks ago

“VERY QUICK DEL AND GOOD PRICE”

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Posted 3 weeks ago

“Fast delivery , well packed item.”

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Posted 3 weeks ago

“Quick service and delivery the good was exactly as in the picture and do the job”

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Posted 3 weeks ago

“Arrived on time. No idea about quality etc as brought as a gift”

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Posted 3 weeks ago

“Excellent service. I always think it's the way a company reacts when things don't go to plan that show how they are. I received the incorrect item, easy mistake as it was an almost identical model of what I ordered. A quick email explaining the mistake and a refund right away, so quibbling or asking for more info. Top service!”

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Posted 3 weeks ago

“Excellent range of equipment at very reasonable prices. Delivery was spot on too. Will be my 'goto' source for my DIY needs.”

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Posted 3 weeks ago

“Excellant service”

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Posted 3 weeks ago

“Good price and items turned up quickly and well packaged”

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Posted 3 weeks ago

“Excellent quality garden tool. Packaging was exceptional. Would definitely buy from this company again. Highly recommended”

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Posted 4 weeks ago

“I ordered my spirit level and oil can, at the beginning of December, one item wasn’t in stock and power Tools said it should be received by 12December, the parcel was sent to me by Royal Mail tracked and I received it the next day 13 December. Excellent service by Power tools. Many Thanks”

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Posted 4 weeks ago

“good quality ease to order prompt delivery good choice”

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Posted 4 weeks ago

“order delivered on time”

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Posted 4 weeks ago

“We ordered one day and the item was delivered the next day. Wonderful service. The rake is a present so it has not been used yet.”

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Posted 4 weeks ago

“From first order to delivery there was excellent service and delivery time. A company I will use again”

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Posted 4 weeks ago

“Arrived on time”

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Posted 1 month ago

“an order discrepency was quickly resolved,al good now.”

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Posted 1 month ago

“I lost my trusted Stanley multi-screwdriver - this direct replacement was keenly priced and delivered super-quick. Well done!”

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Posted 1 month ago

“In this day and age so many times, in general, we are let down by people or companies that are not "customer care friendly". I am pleased to say that POWER TOOLS DIRECT is NOT one of those companies. My latest order, although not a large order, was important to me and was professionaly handeled from point of order to delivery. Well done power tools direct and thank you.”

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Posted 1 month ago

Power Tools Direct is rated 4.6 based on 13,617 reviews