Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,331 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this sieve for my husband and he absolutley over the moon with it.”

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Posted 3 months ago

“Ordering easy website good, item wee packed and delivered quickly, great service all round!”

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Posted 3 months ago

“Good Web site which is easy to navigate. Competitively priced. What I bought arrived quickly and as described. Great customer service”

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Posted 3 months ago

“excellent and speedy service”

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Posted 3 months ago

“Thank you. Excellent service..”

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Posted 3 months ago

“Arrived on time ! and a sturdy piece of Kit”

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Posted 3 months ago

“Cheapest around and speedy service”

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Posted 3 months ago

“Ordered a digging hoe. The delivery was quick and the hoe seemed to be of good quality and not to heavy to use.”

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Posted 3 months ago

“Exactly what we needed”

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Posted 3 months ago

“Order came very quick and good price”

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Posted 3 months ago

“From day one using this company I've never had any issues, prices are fair and delivery is nice and fast. Perfect for trade orders”

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Posted 3 months ago

“Item delivered quickly and at a good price. Would definitely use again”

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Posted 3 months ago

“My only comment is that I was out all day. The parcel was left by the doorstep which is OK where we live but there was the potential for rain. The thing that concerned me most was that I received an email saying that the parcel had been delivered and received by Brown. It had been delivered but I'd not received it because I wasn't there. I'm just wondering what would have happened if it had been taken. Thank you.”

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Posted 3 months ago

“Easy to order and delivered within 48 hours. Great customer service”

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Posted 3 months ago

“Superb selection of tools etc. accompanied by great service - well done!”

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Posted 3 months ago

“Item exactly as described at a very good price incluing delivery. Quick delivery. Happy to do business.”

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Posted 3 months ago

“No problem delivered exactly as described and on time will definitely use again”

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Posted 3 months ago

“Easy process, order was delivered in a timely fashion. Would order with power Tools direct going forward.”

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Posted 3 months ago

“See my review of Order Number1000532930, given earlier.I have a BSc, MSc in Advanced Coatings Technology, with thesis on fast jet .naval and road/rail, plus domestic coatings. Followed by MBA in the management of change and a host of successful formulations in a thirty year career. I know a good company and good product, so chose you and yours.”

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Posted 3 months ago

“Great service, fast delivery”

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Posted 3 months ago

Power Tools Direct is rated 4.6 based on 13,331 reviews