Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,331 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and very prompt delivery.”

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Posted 5 months ago

“Good product, fast delivery, only minus point, it said free delivery but at checkout I was charged delivery”

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Posted 5 months ago

“Very fast delivery great prices”

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Posted 5 months ago

“Excellent, top quality products at fair prices. I ordered Gorrilla tubs - EXCELLENT. QU”

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Posted 5 months ago

“Service and delivery was very good.”

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Posted 5 months ago

“As ordered, prompt delivery, top job”

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Posted 5 months ago

“Great pricing in comparison to other outlets even with factoring in the standard delivery charge which I don’t mind paying as it’s fast (2 days) via FedEx”

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Posted 5 months ago

“Power Tools Direct were fantastic! They had some good deals on and the postage was reasonable, so I decided to order myself some fixings. I would certainly use them again.”

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Posted 5 months ago

“Good competative prices and prompt delivery. easy to find parts.”

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Posted 5 months ago

“Excellent company, easy to use site, fast delivery. Definitely recommend”

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Posted 5 months ago

“Great product range and fast delivery, great first experience of Powertools Direct”

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Posted 5 months ago

“Good price's and fast delivery”

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Posted 5 months ago

“Great service prices and delivery 👍”

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Posted 5 months ago

“Excellent service delivery”

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Posted 5 months ago

“Excellent service 👏”

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Posted 5 months ago

“Very quick and efficient”

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Posted 5 months ago

“I had a short fall in one of my deliveries from them and after speaking to their customer services, they did not hesitate in sending the extra unit out. Thanks”

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Posted 5 months ago

“Great selection of products and great prices, good communication regarding shipment etc. Received deliveries quickly and without issue. Great company to deal with. First time shopper that will definitely be returning!”

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Posted 5 months ago

“Great service. Had a minor problem with an axe. This was resolved very quickly and the communication with Power Tools Direct was easy and excellent.”

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Posted 5 months ago

“Great online shop fast delivery service”

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Posted 5 months ago

Power Tools Direct is rated 4.6 based on 13,331 reviews