Power Tool Mate Reviews

4.8 Rating 26,201 Reviews
96 %
of reviewers recommend Power Tool Mate
4.8
Based on 26,201 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Power Tool Mate Reviews
Visit Website

Phone:

01752854246

Email:

colin.crittenden@westwardbuildingservices.com

Location:

Westward Building Services Ltd, Burraton Road, Saltash
PL12 6LU

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Placed order payed extra for next day delivery and put note to leave in porch as needed tool but not left and had to wait 4 days
Helpful Report
Posted 2 years ago
The charger and batteries were not in a box of their own or supplied with a user manual. They were just placed in a box with the main tool. Feel like they are used or returns!
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Posted 2 years ago
Drilling decent size holes is a problem as the drill jams. Only good for light duties
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Posted 2 years ago
Heavy and not balanced that good
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Posted 2 years ago
Not powertools fault but my order turned up damaged,and then it was out of stock these things happen I suppose but the staff are polite and try there best
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Posted 2 years ago
The price was great but the delivery by DPD took forever which powertoolmate should not be blamed for
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Posted 3 years ago
I recently purchased a metabo thicknesser from the site. Site was easy to navigate and use. Delivery was delayed slightly due to a backlog with the delivery firm, however powertoolmate were quick to inform me of this. On arrival, the adaptor cable was damaged, rendering the product unusable, but again after contacting them, they were very quick at getting back in touch and resolved the matter swiftly. I cannot fault the customer service.
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Posted 3 years ago
great price poor communication failed to inform me of delivery date
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Posted 3 years ago
i worder the tools on 30.04.2021 iget it on 04.05.2021 ... i pay 5£ extra for quick delivery ☹️☹️☹️
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Posted 3 years ago
I'm sorry but I ordered my tools last Wednesday but still not received them by Friday after paying extra not happy
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Posted 3 years ago
3 Milwaukee items purchased. Issue with one not working as it should. Emailed Powermate but after 5 days found that wasn’t received as it was the wrong address. ? Also left one voicemail but no response. Made one last phone call and organised a new delivery and pick up. This was organised for Friday when someone will be at home but the delivery arrived on Thursday.
Helpful Report
Posted 3 years ago
On line ordering not easy, would not let me order as a guest, kepted sending me to register each time I tried to go further in the order process, not Happy that I had to register to complete the order.
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Posted 3 years ago
No communication or order updates, I had to chase to get an update on the order after spending £700
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Posted 3 years ago
Would give a better score but I still have not received the order yet
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Posted 3 years ago
Review coming soon, God willing!
Helpful Report
Posted 3 years ago
ORDERED A DE WALT BATTERY -NOT VERY WELL PACKAGED ,NO BUBBLE WRAP ,JUST IN CARDBOARD BOX RATTLING AROUND .
Helpful Report
Posted 3 years ago
Not very good at sending info on when your item has been sent or any tracking no but excellent product at a good price
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Posted 3 years ago
Poor communication but item finally arrived and was in perfect condition
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Posted 3 years ago
Drill is fantastic! Delivery was a complete lash up.
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Posted 3 years ago
Service was OK, but could do with more options for delivery i.e having the item dropped off at a local shop if your not home.
Helpful Report
Posted 3 years ago
Power Tool Mate is rated 4.8 based on 26,201 reviews