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Power Tool Mate Reviews

4.8 Rating 26,200 Reviews
96 %
of reviewers recommend Power Tool Mate
Company Reviews Questions Metrics
4.8
Based on 26,200 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Power Tool Mate Reviews
Visit Website

Phone:

01752854246

Email:

colin.crittenden@westwardbuildingservices.com

Location:

Westward Building Services Ltd, Burraton Road, Saltash
PL12 6LU

Write Your review

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Nathan Cole
Verified Buyer
“10 days and waiting for my items and still no text to say when should of just ordered from tool station”
Helpful Report
Posted 4 years ago
Nathan Brown
Verified Buyer
“Bin asked to do a review. But I still have not had my tool delivered.”
Helpful Report
Posted 4 years ago
Matias Varela Torres
Verified Buyer
“Good enough. I bought a Dewalt drill (DCD996). The product came inside a bag, in a plain brown box. Dewalt packaging nowhere to be found.”
Helpful Report
Posted 4 years ago
Greg Simpson
Verified Buyer
“Lots of good reviews, so I went through and bought from here. Didn't receive an email or anything and still waiting for my delivery to arrive but money has been removed. Would loved a little bit more communication with the company”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Delivery so slow still now received my products 6 days later”
Helpful Report
Posted 4 years ago
Barrie Ashton
Verified Buyer
“Having purchased a unilite from yourselves and finding it faulty the very next day.. I got in touch to explain and to add a short video of the fault, its taken nearly a week for you to reply and want me to print off a form to return it.. Couldn't you just acknowledge the video and send out a returns bag to sort this issue out quicker??”
Helpful Report
Posted 4 years ago
MARK BADMAN
Verified Buyer
“fast delivery but not to helpful when you want to exchange things”
Helpful Report
Posted 4 years ago
JBurns
Verified Buyer
“I would have given 5 out of 5 but I really do not like paying extra for a small parcel just because I live just outside Inverness and I am therefore defined as remote! The post office parcel service delivers to all of the UK at no extra charge. This is not good for customer loyality and especially because our business buts a lot of Milwalkee power tools and batteries !”
Helpful Report
Posted 4 years ago
Ryan Stacey
Verified Buyer
“Powertoolmate only got a 3 star because the jiffy bag they were in had split in transit and I'd lost the freebie.dpd had got a 3 year old to tape the bag up before delivery.”
Helpful Report
Posted 4 years ago
James Robertson
Verified Buyer
“Site is complicated to use”
Helpful Report
Posted 4 years ago
M Dolling
Verified Buyer
“No information on delivery date.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“You should try and go extra mile in your packing, received item in a plastic bag with only the items box to protect it damage. Item was ok but the presentation box it came had been through the mill so to speak. If it had been a gift powertoolmate would be getting it back. Just a little more padding and you'd of got 5 stars.”
Helpful Report
Posted 4 years ago
Connor Wright
Verified Buyer
“Paid an extra £5 for next day delivery and the guy I work with selected free delivery on his order too and ours both came on the same day 3 days later, I didn’t even get my next day delivery”
Helpful Report
Posted 4 years ago
GARY P SELLICK
Verified Buyer
“Price is always competitive but your deliveries are the slowest compared to the rest. I use you quite a lot but not if I need something in a hurry.”
Helpful Report
Posted 4 years ago
Tony Wenban
Verified Buyer
“Dont answer the phone and take age to respond to emails.”
Helpful Report
Posted 4 years ago
GARY ALLEN
Verified Buyer
“Paid £165 for a surge impact. Asked if any deals on this tool and was told no. Next day same tool £157. Thanks”
Helpful Report
Posted 4 years ago
Mike English
Verified Buyer
“Great prices but checkout is very slow”
Helpful Report
Posted 4 years ago
CAMERON REYNOLDS
Verified Buyer
“Order process was quick but I am missing half of my order when both were bought at the same time.”
Helpful Report
Posted 4 years ago
Lewis Clay
Verified Buyer
“Items arrived in perfect condition. Delivery was a little hit and miss. Wasn't sure when it was going to turn up so could have missed the delivery.”
Helpful Report
Posted 4 years ago
Michael Anderson
Verified Buyer
“very very good”
Helpful Report
Posted 4 years ago
Power Tool Mate is rated 4.8 based on 26,200 reviews
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