Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,292 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 17th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

Stsev

Prezzybox 1 star review on 28th June 2025

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Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on 2/12 ready for my works secret Santa on 11/12. It's now the 11th and my present hasn't arrived.”

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Posted 7 years ago

“I never received my gift”

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Posted 7 years ago

“I haven't received my order and you say that I didn't complete the order but the money has gone from my account and I have received confirmations from you!”

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Posted 7 years ago

“Still haven't received my order. Too late now”

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Posted 7 years ago

“Expected it on Friday 8th by the least, still not had it delivered. It was supposed to be a secret santa gift before the 8th. Not had any updates on its delivery.”

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Posted 7 years ago

“The order was packed really poorly and the elephant was broken in 2 places but as it arrived on sat morning and was given 24 to say there was a problem with it and u only open Mon to Fri I could not do that but I am sure I will never use this company in the future”

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Posted 7 years ago

“Item received was damaged- 1 chocolate disc was broken , due to, in my opinion very poor flimsy packaging- will not use again”

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Posted 7 years ago

“Still have not received my order.”

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Posted 7 years ago

“My package was not delivered to my door! I cannot find it anywhere! :(”

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Posted 7 years ago

“Still waiting for parcel”

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Posted 7 years ago

“Item still hasn't arrived, is a Xmas present and told I got to wait 15 days for it to arrive! Unacceptable, says on tracking it should have arrived.”

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Posted 7 years ago

“still not received my order after paying for delivery won't be using again”

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Posted 7 years ago

“My parcel still hasn't arrived. The tracking option doesn't work and I have tried to call with no answer. So fingers crossed my parcel arrives before Xmas.”

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Posted 7 years ago

“Awful, boxes opened up and put inside each other, rifles through and damaged”

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Posted 7 years ago

“Ordered personalised book for wife's bday. Told it despatched 6th Dec. Still waiting. Her birthday is tomorrow. Not impressed at all”

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Posted 7 years ago

“I just haven't received my item yet and it's been a wk..not heard anything as to when it will be sent ect but it's a xmas present so I need it by next wk”

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Posted 7 years ago

“I only received 1 item out of 3.”

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Posted 7 years ago

“I have not received my order yet”

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Posted 7 years ago

“I have not received my parcel yet and have had to go out last night to get the works secret Santa gift for today!!!”

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Posted 7 years ago

“Really disappointed as despite bubble wrap type envelopes 2 out of 3 items were damaged. ( Chocolate topitoffs).”

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Posted 7 years ago

Prezzybox is rated 4.5 based on 58,292 reviews