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Prezzybox Reviews

4.5 Rating 58,288 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,288 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Matthew Hunt
Verified Buyer
“Ordered on 16 December paid for next day delivery and I'm still waiting for my order”
Helpful Report
Posted 5 years ago
Matthew Broadley
Verified Buyer
“I ordered my product on Monday with next day delivery. Missed the time for Tuesday which is fine so it was estimated to come on Wednesday. Still not here Thursday and now waiting for it Friday? Very poor service as product should be here as I paid extra for it to arrive sooner :(”
Helpful Report
Posted 5 years ago
Abdul Kadir
Verified Buyer
“Terrible service and did not get my order even after paying a next day premium and its been 3days now!”
Helpful Report
Posted 5 years ago
David O'Donovan
Verified Buyer
“Very disappointed with the service. I ordered the product on Monday, with expected delivery Wednesday, however it did not arrive. I called customer services to have another sent by express courier for 12pm the following day. This deadline was also not met, indeed the product never arrived. Would not recommend.”
Helpful Report
Posted 5 years ago
Anna Stepien
Verified Buyer
“Delivery please”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Took ages to send and support wasn’t a lot”
Helpful Report
Posted 5 years ago
Anthony Orrell
Verified Buyer
“Was told parcel would be delivered by the 18th December its the 19th and its still not here and not Evan heard anything about why it has been delayed.”
Helpful Report
Posted 5 years ago
Mark Stephens
Verified Buyer
“Still waiting for a gift I ordered that should have been delivered on the 17th/18th but a gift I ordered that was due 19th/23rd has arrived early!”
Helpful Report
Posted 5 years ago
Karen Harvey
Verified Buyer
“I haven’t received my item yet!”
Helpful Report
Posted 5 years ago
Jessica Barnes
Verified Buyer
“I still haven’t received my parcel. It said on the email it would be delivered Tuesday or Wednesday”
Helpful Report
Posted 5 years ago
Runi Øregaard
Verified Buyer
“Package was not delivered”
Helpful Report
Posted 5 years ago
Gareth Crispin
Verified Buyer
“Hasn’t even come yet.”
Helpful Report
Posted 5 years ago
Nicola Foulstone
Verified Buyer
“I would love to write a review but I’ve not received my item. I had to email you to ask where it was. You said you had a delay but didn’t bother to let me know. I’ve no idea when I will receive it, hopefully it will be before Christmas. Not very good really.”
Helpful Report
Posted 5 years ago
Mark Hazlewood
Verified Buyer
“Very easy website to use. Kept me updated on tracking of parcel and delivered when they said they would: cant beat that level Of service.”
Helpful Report
Posted 5 years ago
Paul Carter
Verified Buyer
“I get only one plaque, still waiting Hip Flask. It should be delivered until 13 th of December. Today is 18 th of December. Where is it?”
Helpful Report
Posted 5 years ago
Jasmin Miah
Verified Buyer
“i ordered a personalises item. i never recieved it its been a week. no email so to what happened to it. thanks for taking my money prezzybox for nothing. its bad enough the item didnt arrive by hubbys birthday. he is still waiting for his present.”
Helpful Report
Posted 5 years ago
Rachel Carlile
Verified Buyer
“Ordered on the 8th and still hasn't arrived! (Today is the 17th) Doesnt tell you until you pay that there are delays. Was meant to be a secret santa present but hasn't arrived in time. Be cautious when ordering!”
Helpful Report
Posted 5 years ago
Paige Mantell
Verified Buyer
“I still have not received my order and it has been over 2 weeks. I got an email saying the delivery might be delayed. However, I have tried to track my order but I was never sent a dispatch email with an order number etc. . what is going on? I need my gift in 3 days!”
Helpful Report
Posted 5 years ago
Bronagh Pennycook
Verified Buyer
“This product is yet to arrive”
Helpful Report
Posted 5 years ago
Anita Morgan-Lewis
Verified Buyer
“It was so much smaller than expected! Very poor value for money!”
Helpful Report
Posted 5 years ago
Prezzybox is rated 4.5 based on 58,288 reviews
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