Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,275 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 10th April 2025

Francis

Prezzybox 1 star review on 11th March 2025

Wilson

Prezzybox 5 star review on 22nd March 2024

Anonymous

146

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smaller than I thought”

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Posted 4 years ago

“Haven't received my order yet!”

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Posted 4 years ago

“The order came for a Father’s Day present as suggested on your website and because of its unique shape of the gift the packaging was also same shape and he guessed right away. Very disappointed especially when I could of got it from the supermarket far cheaper and it would be a surprise still.”

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Posted 4 years ago

“I absolutely love shopping at prezzybox Amazing gifts at amazing prices”

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Posted 4 years ago

Hello, Thank you for your recent review, We appreciate all your feedback and we hope to see you again very soon, Many Thanks, Prezzybox

Posted 4 years ago

“Ordered 2 items from here, received an email to say the first item had been delivered but the other item turned up instead. Delivery was fairly quick considering the circumstances and the item was good quality!”

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Posted 4 years ago

Thank you for the feedback - We hope to see you again soon.

Posted 4 years ago

“have ordered a few times and when I receive the items they are fine,but their website always causes me problems. it's not very efficient.This last delivery was sent to me instead of the recipient!”

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Posted 4 years ago

Thank you for the great feedback - We hope to see you again soon.

Posted 4 years ago

“Paid extra for next day delivery but arrived the day after, not very happy”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“not sure, havent seen the delivered package - they asked me to review before it was delivered”

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Posted 4 years ago

Hello, Thank you for taking the time to write a review, We are sorry for any confusion. All our customers receive two review emails, the first to review their shopping and purchase experience with Prezzybox and the second to review the product/s. You will receive your second email in the next few days to review your purchase. We hope this helps you. Many Thanks, Prezzybox

Posted 4 years ago

“I don’t have them yet”

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Posted 4 years ago

“Used the Hermes tracker which said it would be delivered between 4pm & 8pm that day. Arrived the following morning at 7am! Tracker said it had been delivered at 9pm previous day!.Hermes not a reliable service. Daughter was pleased with her book though.”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“Good quality product but longer delivery than usual”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“I will write a review once I’ve received the goods!”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“Not much to say as I haven't recieved it yet. But I did have a discount code to enter and it did not allow me to enter it”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“The Zymurgorium Gin Experience Pack made a wonderfully unique birthday present for my friend. I'm very happy with the product however delivery options on the website ought to be clearer about delivery times. I paid £10 for next day delivery which I didn't get. The website should grey out this option when it's not feasible.”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“Hi, I received my t-shirt today. Unfortunately it is faulty. The fabric was not flattened correctly when printing which has left a white crease on the left shoulder of the fabric. I will have to return it and get a refund as there is not enough time to have it changed before 1st June. Sorry Rachel Galloway”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“Hard to write a review when you haven't received your order.”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“I googled next day gifts and your site appeared, I found 2 lovely ideas which I ordered and even though they appeared as next day gifts I paid extra for express delivery. This was Thurs 14/5/20. The confirmation email said the order would arrive between Fri 15/5 and Mon 18/5,however it wasn't dispatched until Monday. I appreciate we are having a global pandemic at present but feel disappointed that your site represented next day delivery and I paid extra to be more assured? Maybe in future don't say you can provide a service of next day if you can't provide?!”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“Not received it yet but I have received e nails to say when going to be dispatched and when it was dispatched”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“Fantastic range of products on offer and I found exactly what I wanted. My rating would have been 5 stars except the website wouldn’t allow me to press the ‘change address’ green button on my mobile phone. I tried to do this several times but I had to log out and use a laptop to complete my order.”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

“Website a bit clunky. Had to reload a couple of times and re ajust things. Also the delivery date has been pushed back but only after payment was made.”

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Posted 4 years ago

We're sorry about that - thank you for the feedback.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,275 reviews