Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,290 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

Stsev

Prezzybox 1 star review on 28th June 2025

Ewfb

Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

Prezzybox 1 star review on 10th April 2025

Francis

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My gift didn't actually even arrive to the person it was supposed to go to - despite having the correct address and postcode.”

Helpful Report

Posted 7 years ago

Hi, thank you for your feedback. We're very sorry to hear that you have had an issue with your delivery. We can see that you have been in contact with one of our customer service team and have amended your delivery address. We hope your order has since arrived at your recipient's address. If you have any other issues do not hesitate to contact us. Thank you, Prezzybox.

Posted 7 years ago

“Mate whoever you are the frigging thing still hasn’t arrived !”

Helpful Report

Posted 7 years ago

“Unfortunately i did not receive this item. As it was lost in transmit and I was failed to be informed about this untill I emailed the company 3 weeks after the purchase. I hope to receive a full refund.”

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Posted 7 years ago

“Worst service ever please avoid this company. Parcel delivery over a week after they said, then silence when I complain”

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Posted 7 years ago

“Not received yet”

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Posted 7 years ago

“Still not arrived. Totally disappointed”

Helpful Report

Posted 7 years ago

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Posted 7 years ago

“I haven't received this, nor have I had any confirmation of it being dispatched yet.”

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Posted 7 years ago

“Since I still have nothing to review as nothing delivered I find this request highly amusing !! Not”

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Posted 7 years ago

“Never received and now find out it's been cancelled down !! How do u expect me to review ???”

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Posted 7 years ago

“It's been two weeks and it still hasn't arrived”

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Posted 7 years ago

“Unfortunately we have not yet received this gift meant as a stocking filer for Christmas day!”

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Posted 7 years ago

“Was supposed to arrive 7 days ago has not arrived even promised another one has been sent out, looks like someone is not going to get a present.....”

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Posted 7 years ago

“Box was broken when finally arrived ! Paid for next day delivery and was delivered late !!! Never using this site again”

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Posted 7 years ago

“I don’t know. I never received it. Prezzybox is rubbish”

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Posted 7 years ago

“Didn’t received it and I am still waiting your confirmation that my funds have been sent back”

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Posted 7 years ago

“My parcel has not come yet and as I was meant to receive it on the 12-15th of December I do not know where it is p. I will not be ordering from this company again.”

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Posted 7 years ago

“didnt receive and still waiting for refund after chasing for dAYS!!!!!!!!”

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Posted 7 years ago

“It's not arrived yet! It was supposed to be here 7 days ago and it's not arrived. I have emailed asking why and for an update and have heard nothing! Very disappointing!!”

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Posted 7 years ago

“Unable to review the actual item as I STILL haven't received it one week after the latest date it was expected to be delivered. Very disappointed.”

Helpful Report

Posted 7 years ago

Prezzybox is rated 4.5 based on 58,290 reviews