Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appalling. No updates and still waiting for a guaranteed pre- Christmas delivery.”

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Posted 2 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We have contacted you via email to sort everything out!

Posted 2 years ago

“Items were well packed and delivered within good time.”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Lots to choose from and great prices!”

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Posted 2 years ago

Thank you so much for taking the time to leave us feedback. We do hope you shop with us again!

Posted 2 years ago

“Well done.The order arrived before Christmas despite my late request and all gifts were very well received.”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Quick delivery, wide selection, perfect for small extra gifts”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Presents arrived just in time but later than promised hence the 3. I was worried when I read the reviews about this company being a scam. Its not I got what I ordered and all the goods were as advertised.”

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Posted 2 years ago

Thank you so much for your kind review. We hope you will be shopping with us again!

Posted 2 years ago

“Good quality gifts. Delivery a little slower than promised. Refund given promptly for an item not supplied.”

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Posted 2 years ago

Thanks so much for sharing your experience with us. We will do our best to make you as satisfied as possible with our services.

Posted 2 years ago

“Been an amazing hub for presents this year and christmas wouldnt have been the samw without it”

Helpful Report

Posted 2 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Fast delivery , exactly as shown in pictures.”

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Posted 2 years ago

Thank you so much for taking the time to leave us feedback. We do hope you shop with us again!

Posted 2 years ago

“Your product Tobbie the robot put a smile on everyone's face. Once he was assembled we had hours of fun with our cats as we have no small children. My daughter loved the spider catcher and feels safe with it around as spiders make her nervous. You have a great selection on your site well done Prezzybox”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Perfect gifts & quick delivery”

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Posted 2 years ago

Thank you so much for taking the time to leave us feedback. We do hope you shop with us again!

Posted 2 years ago

“Cool gifts, easy ordering, reasonable delivery.”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Loved the items I got from this website.My brother and sister were over the moon. Amazing customer service and my order arrived just in time.”

Helpful Report

Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“All pieces came quickly, good”

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Posted 2 years ago

Thank you so much for taking the time to leave us feedback. We do hope you shop with us again!

Posted 2 years ago

“I bought gifts for my sister which she loved, there were plenty of options to choose from so not an easy shop !!. The goods arrived in plenty of time despite the postal strikes so for that a huge thank you, you allowed me to enjoy Christmas with my sister. Prezzybox did a smashing job.....well done.”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Was a pleasure doing a little business with this company, was able to track the gifts and know exactly what was going on. The gifts are being utilised and enjoyed very much, all a little different from normal so that is good as well, thank you so much.”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“My product arrived broken and I was unable to submit a request for a refund or replacement. My email was also ignored.”

Helpful Report

Posted 2 years ago

Thank you for leaving a review! We are sorry to hear that you received your order in such condition. We have contacted you via email to resolve the issue together.

Posted 2 years ago

“Really nice keep sake box and well made. Very pleased.”

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Posted 2 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Great choice and service, the quality of the products were fab”

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Posted 2 years ago

We're really grateful and appreciate you taking the time to share your rating with us. We do hope you shop with us again!

Posted 2 years ago

“nice and easy delivery was efficient and my boyfriends loves it 10/10”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

Prezzybox is rated 4.5 based on 58,294 reviews