“Great customer service from kayla! Very helpful when it came to me quering the postage, explaining the difference and refunding me the difference as well!”
“The manufacturing time was never advertised from the start of the design to the check out stage & as a result would have missed the occasion by weeks. Only reason I have given even 2 stars was because Roger in customer service was very helpful and refunded my order immediately.”
“Mathew was brilliant. I had missed the deadline on my vouchers due to moving house and I wanted to use for Mothers day. He understood completely and extended them until end March for me. Great communication, responsive and easily resolved. Big thank you.”
“Kayla, del servizio clienti, con la quale ho chattato, ha saputo con molta cortesia, rispondere alle mie necessità. Ha portato a conclusioni più che positive, le mie richieste. Grazie”
“I have received 2 blankets last week, sooner than expected and I am so happy as I was able to make nice surprises to my family.
The quality of the Mink Touch is good and the colors are bright.
My friend washed a blanket and the picture can still be seen nicely.
As a recommendation: do not use too small pictures.
Great product, thank you Kayla for your help!”
“Quick and efficient problem solving from Kayla. Hermes did not deliver my product from printer pix but Kayla sorted this issue out without hesitation. Great company and staff to deal with.”
“I received photo tiles which were faulty but after talking to Kayla and matthew on live they are sending replacements. The chat service advisers were very helpful and I will update this once I receive my replacement tiles.”
“First time I had made a photobook.. I had a voucher for two photobooks.I'm not very technical, but managed to place my first book and paid. Only to realise that my voucher was then redeemed. Kayla came to the rescue through the live chat and then email and helped me place my second book , She was very patient and nothing was too much trouble. My two friends were delighted with their books.Thanks to Kayla I will definitely use printerpix again.”
