“I spoke to Vincenzo today to help with a mistake. I cannot praise him highly enough, he was extremely helpful & resolved the problem most efficiently - he deserves a promotion. Please pass him my thanks. He is an Excellent customer services employee.
Margaret Piercy”
“Great customer service from kayla! Very helpful when it came to me quering the postage, explaining the difference and refunding me the difference as well!”
“The manufacturing time was never advertised from the start of the design to the check out stage & as a result would have missed the occasion by weeks. Only reason I have given even 2 stars was because Roger in customer service was very helpful and refunded my order immediately.”
“Mathew was brilliant. I had missed the deadline on my vouchers due to moving house and I wanted to use for Mothers day. He understood completely and extended them until end March for me. Great communication, responsive and easily resolved. Big thank you.”