Projector Lamps USA Reviews

Name: Projector Lamps USA
Rating: 4.18

4.2 Rating 229 Reviews

78 %

of reviewers recommend Projector Lamps USA

4.2

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Projector Lamps USA:

Projector Lamps USA is a premium supplier of Replacement Projector Lamps.

In short we are projector lamps experts. All we do is projector lamps so we know a thing or two about them. We manufacture, import, and sell our projector lamps directly to the user. By doing this we can keep our costs down, produce a great product and pass the savings on to you. As projector lamp experts we can also be your go-to people whenever you have a question about projector lamps. We are more than happy to help.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my bulb on May 24. It is now over 3 weeks later and no delivery date in sight. The bulb is apparently coming from the UK and nobody knows how long it will take. When I contacted customer service to cancel the order, I got no response. Avoid this place and get the same bulb on Amazon in 1-2 days.”

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Posted 1 month ago

“have not received my bulb yet ....and it been 16 days or so......no response from Projector Lamps USA .....have contacted several times......not sure what else to say but I am close to canceling my order.....not even sure why I am still waiting”

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Posted 1 month ago

“Ordering process was fine, but in order to actually receive my bulb I had to pay an extra $24.50 to UPS. Talked to customer service 3 different times and they replied they will take care of the extra fees. So with UPS coming to my door everyday for almost a week and me expecting the extra fees to be covered as promised. But nope, never paid. So I just paid them myself... Frustrating to say the least...”

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Posted 1 month ago

“Ordered and paid. 2 weeks later, still ahve not received my shipment.”

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Posted 1 month ago

“Incredibly poor shipping experience. Item was scheduled/estimated to be deliver 1.5 weeks ago, but instead it got stuck in the UK, then at customs, and then in Kansas City. There is still not an estimated date of delivery on the item. I tried to favor a "small company" over Amazon, and I am getting burned for it. I won't be using Pojector Lamps USA again.”

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Posted 2 months ago

“Ordered a lamp for an Epson 710hd and it took 2 weeks to ship to me. Came all the way from England than worked for 3 days and now it’s giving me error codes.”

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Posted 2 months ago

“I ordered 2 lamps 2 weeks ago and was instructed they should take 4-6 days to arrive. I was not told until after i completed the order and reached out 10 days later that the order had to come from the uk. They are now stuck in new jersey with a date to ship still to be determined. The customer service said they cant do anything to determine when they might arrive. No plans to ever use this company ever again”

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Posted 4 months ago

“Used the replacement lamp (Panasonic projector) once a week for 4 months (Church) and bulb went bad after 4 months. It is a ceiling mount (20 foot ceiling) so huge and costly pain to swap out. Would recommend everyone stay away from the Chinese junk being sold here and go with OEM supplier whenever possible. I learned the hard way so hopefully you won't too.”

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Posted 5 months ago

“Never received the lamp”

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Posted 5 months ago

“I never received it. It’s 21 days since I bought it it. Wrote emails asking where it is and got no response”

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Posted 6 months ago

“Hard to review since I still have not received lamp to date. The item showed as available on your website but after waiting a week for confirmation of shipping I found out you had not received it from supplier. Apparently supplier has delivered it to you but as of yesterday it still hasn't ship. Very disappointing thus far.”

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Posted 7 months ago

“It’s been two weeks since I placed my order with Projector Lamps USA. Turns out they’re not in the USA at all. I called to check on my order and I got a voicemail with a female British robot saying that no one was available. Now they’re asking me to review my experience. My experience has been non existent at best and negative at worst. I still don’t have my item. I’m glad I only lost $20 and didn’t spend $500 on an actual bulb.”

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Posted 8 months ago

“I received a bulb that was dimmer than the bulb I was replacing, which had over 7,000 hours on it. The bulb I received was flickering in brightness. It's obviously arching. I am relatively confident that they sold me a used bulb. One that has thousands of hours on it.”

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Posted 8 months ago

“Wrong lamp”

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Posted 9 months ago

“I have yet to receive this lamp I ordered. Therefore a review cannot be written.”

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Posted 11 months ago

“Company is selling cheap Chinese knock off’s not genuine parts. Lamp was 2/3 bright as the original genuine Epson.”

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Posted 1 year ago

“I ordered 2 weeks ago, and no update.”

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Posted 1 year ago

“Ordered a bulb replacement with a shipping window of 5-7 days. Its been 7 days and we don't even have an ETA yet.”

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Posted 1 year ago

“I paid for express shipping and over a week later, I still don’t have my product.”

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Posted 1 year ago

“It’s been over 10 days since I ordered my bulb and I’m still not in possession of it. Not pleased at all.”

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Posted 1 year ago

Projector Lamps USA is rated 4.2 based on 229 reviews