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Pure Lakes Reviews

5.0 Rating 2,025 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 2,025 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
Excellent customer service.
Helpful Report
Posted 2 years ago
My wife and I discovered the Pure Lakes products last year whilst stopping in Penrith on our way to Scotland! We both loved the shower gel and hand wash in our B&B. I personally love the men’s scalp hydrator and facial exfoliator. In time I will try some of the other men’s skincare range !
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Posted 2 years ago
I love the lip balms.i am allergic to so many lip products but not these.i have the choc mint one this time.both lovely. Thankyou
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Posted 2 years ago
Very moisturising lotion and hand cream. Particularly good in the cold weather.
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Posted 2 years ago
My order arrived very quickly in spite of the problems with the postal service. I plan to return an empty bottle for refill which is an excellent service.
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Posted 2 years ago
Delighted with your products, use your Neroli, Rosehip & Frankincense cream each morning and the oil each evening and my 80 year + skin looks good. My Christmas stocking contained Grapefruit and Lemon grass shower gel which I am looking forward to using. My best wishes to you all, Joyce Harris
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Posted 2 years ago
Excellent on every level! Your products are in my basket of much loved items to buy when we go to the Lake District. Now I have used your website and discovered even more wonderful products. We love the Cyclist Chamois Bike cream for our daughter’s dry skin….a game changer. I have treated myself to your Foot Balm, Dry Skin Balm, Grapefruit & Lemongrass Hand & Body Lotion and Hand Wash…adore them! Thank you. Love your natural products, love your story, bravo!
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Posted 2 years ago
I love the natural products and will continue to buy and use them
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Posted 2 years ago
I now have my go to place for quality soaps, skin and bath products, I have very sensitive skin, that seems to be able to read labels, and as soon as it reads 'natural' it has a complete fit !! but not with these products, absolutely no irritation at all, nothing, they smell divine, and the hand cream is amazing, not greasy and very moisturizing, I can't recommend them enough.
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Posted 2 years ago
Ordered 2 products for my wife which my wife uses regularly, the soap free exfoliator and skin repair bar, the scent is lovely, great packaging and quick delivery. Great company, great ethos.
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Posted 2 years ago
Love the texture and the smell is amazing. So pleased with how it feels on my skin. I have sensitive skin and face creams often make my skin feel itchy but no itchiness and absorbs beautifully. Skin feels soft, no tightness and no dryness. Customer service is so good, and they are so helpful.
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Posted 2 years ago
Sophie was helpful & friendly. Quick delivery.
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Posted 2 years ago
A fantastic local company, well worth supporting! The products feel luxurious, but are very affordable.
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Posted 2 years ago
Beautiful natural products with just the nost lovely smells! The room diffuser really does throw its smell over a large area and doesn't have that synthetic smel of cheaper diffusers. These are the only ones I 2 purchase from now on.
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Posted 2 years ago
I love the smell of these products. After using the shower gel the bathroom smells amazing for hours after
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Posted 2 years ago
Products are a joy to use. In particular the Grapefruit and Lemongrass Hydrating Hand Balm is just wonderful. It really does hydrate and smells lovely.
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Posted 2 years ago
I discovered Pure Lakes by chance when staying in the Lakes and our hotel had them in our bathroom, never before have I been so impressed with such a fabulous free product. As soon as I came home I looked them up, loved what they do and I've used Pure Lakes ever since.
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Posted 2 years ago
Wonderfully products and so natural. Excellent delivery-arrived within 48 hours
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Posted 2 years ago
I love the shower gel! Bought for me as a present and I have just had to reorder since. Thanks so much x
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Posted 2 years ago
Love their Orange and Basil product line. We were first introduced to Pure Lakes when my husband and my family stayed at the Birkdale House in the Lake District. Our host had Pure Lakes products throughout the home and we all fell in love with them. Not only do they smell wonderful but they make your skin feel soo good. Before we left our vacation home we all purchased product. I recently ran out and liked them so much that I had them shipped to California. This time I added the Basil and Orange shampoo as well as the lotion and hand wash and it was equally as good. I would highly recommend their products.
Helpful Report
Posted 2 years ago
Pure Lakes is rated 5.0 based on 2,025 reviews