Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,160 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“Very efficient refill service. Well worth doing.”

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Posted 2 years ago

“I first came across Pure Lakes hand wash and hand cream in the loos at Heft restaurant. Beautiful refreshing scent of grapefruit and lemongrass. Since then ordered the reed diffuser by post. I received it quickly and am delighted with it.”

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Posted 2 years ago

“Great products, perfect for my holiday cottage guests. Ordering and delivery super easy and quick”

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Posted 2 years ago

“Can’t fault product. The rose & neroli oil is fantastic. Have super reactive sensitive skin and this has been perfect for me after searching for a facial oil for YEARS. Light consistency, skin drinks it up and smells divine! Great value compared to high profile brands. 4 stars though as nearly £5 delivery for a £16 item seems steep particularly as when received packaging is so basic and box is small vs. delivery charge! expected something a little nicer, more thought through? This element is disappointing considering the quality of product.”

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Posted 2 years ago

“I was concerned when the firm moved away from Staveley but was delighted with the quick service by mail order rather than collection. I love their products and wish them well in their new premises.”

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Posted 2 years ago

“I could hardly smell it! A lot of money for a very little bottle with not much smell and the little smell it did have lasted a couple of minutes. I certainly wouldn’t buy it again.”

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Posted 2 years ago

“Love the smell and product feels really good. Easy to order and delivery was very quick. Would buy again.”

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Posted 2 years ago

“I love these products , great quality”

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Posted 2 years ago

“Have used these products whilst staying in The Lake District , very impressed!”

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Posted 2 years ago

“Great products and lovely people to deal with!! Many thanks Pure Lakes”

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Posted 2 years ago

“Love the products in every way - smell and feel amazing and when family came to visit they used the products and all have requested for birthday / Xmas presents - one down more to go !!”

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Posted 2 years ago

“Stunning scents, excellent service. I’m a happy repetitive customer 🌺”

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Posted 2 years ago

“Really lovely good quality products. Arrived quickly in perfect condition”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Product overpriced. Postage expensive. Product had leaked in packaging. I emailed and had no response. Nice branding. Nice smell. Good quality product.”

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Posted 2 years ago

“It's good to have a new batch of oils to keep my skin clean and healthy through the summer and into next year.”

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Posted 2 years ago

“Always a great personal service alongside fabulous products! Thank you.”

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Posted 2 years ago

“Love the smell and how my skin feels when using the shower gel and hand body lotion a definite keeper x”

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Posted 2 years ago

“I bought a friend the Mimosa and Petitgrain diffuser as she had admired mine. She was delighted! Service was excellent and super prompt. I had requested a gift box but my order did not fit it so I was refunded immediately.”

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Posted 2 years ago

“We have had several orders from Pure Lakes and we have never been disappointed. The products are superb and always delivered very quickly.”

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Posted 2 years ago

Pure Lakes is rated 4.9 based on 2,160 reviews