Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,117 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“I LOVE this product. I love using it and it certainly works with my aches and pains and arthritis. It has a beautiful delicate fragrance which other people remark on. First bought in the Lake District but now I order online. A real MUST if you suffer from aches and pains.”

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Posted 2 years ago

“As always excellent products and amazingly fast delivery. Thankyou”

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Posted 2 years ago

“I haven't used the product I have just bought because it's a gift. However, I have used several Pure Lakes products when we stay in a hotel in Northumberland (Battlesteads) and I love them!”

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Posted 2 years ago

“Returning customer. Love these products. Highly recommended”

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Posted 2 years ago

“I love Pure Lakes and if I were richer I would only wash on their shower gel. Lemongrass is amazing scent and transports me back to my holiday in the Lakes where I discovered it.”

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Posted 2 years ago

“The usual great quality and quick delivery. The shampoo smells delightful and leaves my hair really soft. The grapefruit shower gel - delicious really wakes me up in the morning”

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Posted 2 years ago

“Really good delivery time after ordering lotion. Will certainly use them again and try other products.”

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Posted 2 years ago

“I love the smell of the grapefruit and lemongrass mix - I re-purchased the diffuser and shower gel and it instantly brings me back to a lovely trip to the lakes last year !!”

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Posted 2 years ago

“Lovely products and would recommend everyone giving them a try. Love the wonderful aromas!”

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Posted 2 years ago

“Products always arrive very quickly and carefully packaged. Every thing smells beautifully natural and is gentle on my skin.”

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Posted 2 years ago

“Love love the grapefruit and lemongrass handwash! Used at my friends .....went straight home and ordered 😁”

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Posted 2 years ago

“I came across Pure Lakes products whilst staying at The Bridge Hotel in Buttermere. The products were supplied to use in the en suite facilities. Pure Lakes shower gels and soaps had a fantastic aroma and left the whole body feeling refreshed. I bought on check out and also have bought since via the Pure Lakes website. The whole purchase process was excellent, and the products arrived very quickly.”

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Posted 2 years ago

“Lovely products as ever with great service. Everything is kind to my skin”

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Posted 2 years ago

“Haven't tried all the products I bought yet but very happy with the Chamomile hand balm. Keeps my hands soft and smells heavenly. Also very satisfied with customer service re shipping and VAT discount. Thanks so much Craig and Gareth!!”

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Posted 2 years ago

“I purchased a gift from Pure Lakes for my friend as she moves into her new home. Ideal gift”

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Posted 2 years ago

“Delightful products recommended excellent service”

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Posted 2 years ago

“The holiday Chalet my wife and I used in the Lakes used Pure Lakes hand wash - enjoyed it so much we bought some direct for our home. Delivery and ease of order was excellent. Would highly recommend.”

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Posted 2 years ago

“My family stayed in an Airbnb near Penrith recently. All of the bathrooms were stocked with Pure Lakes products....shampoo, conditioner, shower gel, hand cream, soaps etc. They were superb and were all in biodegradable packaging that could be refilled. So, I knew what to buy for my sister's birthday a few weeks later. As she lives some distance from me, I asked for delivery directly to her. After placing the order, I received a message informing me that the Company was in the middle of moving premises, so there could be a delay but, if the order was urgent to contact them. I did so, and wonderful Gareth promised to dispatch the order that day. True to his word, he did and the package arrived in time for her birthday. My sister loves the products and will, definitely be ordering refills.”

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Posted 2 years ago

“Amazing product for smell and presentation, absolutely love the hand soap, cream and shower gel of sweet basil and orange. It’s great too that you can refill your bottles. Definitely recommend and look forward to my next order.”

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Posted 2 years ago

“Very helpful staff and good products.”

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Posted 2 years ago

Pure Lakes is rated 5.0 based on 2,117 reviews