Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,546 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,546 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking and collection of our car! Staff very helpful when we mislead the collection receipt.”

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Posted 7 months ago

“On wab say we come take car on passenger drop off . And bringing a car back to you when you come back to pick , passenger but stop being so rude and they didn’t do this one”

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Posted 7 months ago

“Easy to book and easy service”

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Posted 7 months ago

“A brilliant service very professional and prompt have recommended you to friends and family well done”

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Posted 7 months ago

“All good except more shuttle buses are needed - they are too infrequent and often full.”

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Posted 7 months ago

“Extra charger for a small van it small compared half of cars in that day on this car park”

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Posted 7 months ago

“There needs to be better instructions on how to drop the car off. You have to read emails and look for the instructions for drop off in the email, it does not stand out. For example, the approach to the Heathrow Multi storey car park gets confused with Valet and Off Site Parking. If you get it wrong you end up going around and that costs you more money. I got it wrong at both T2 and T5 (good news was I was more careful on T2 this week!) But the service is good and the simple return instructions are clear.”

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Posted 7 months ago

“Always use Purple Parking, very reliable & efficient. Excellent service & friendly staff.”

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Posted 7 months ago

“Great location and good price.”

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Posted 7 months ago

“very good company I recommend A+++”

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Posted 7 months ago

“Easy, frequent buses.”

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Posted 7 months ago

“All very good. On time. No delays. Car collected and returned promptly and without fuss. Thanks.”

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Posted 7 months ago

“Can’t fault anything”

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Posted 7 months ago

“Had to wait far to long at the airport first bus was full.”

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Posted 7 months ago

“parking was minutes from the departure door so all round a great experience”

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Posted 7 months ago

“My booking was throught Purple parking and the actual parking was managed by MBW, meet and greet. The overall parking experience was good and they were great with calling in advance and checking about our arrival both during onward and return travel. The only thing I didn't like was that they asked us to pay for the short term parking stay at the time of onward journey. We were already running late for the flight and didn't have time to understand why we had to pay. If someone can look into this that'll be great.”

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Posted 7 months ago

“When requesting help with cases on bus thankfully driver offered.”

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Posted 7 months ago

“All staff were extremely helpful and happy”

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Posted 7 months ago

“Quick efficient bus was along in 5 mins got to terminal in no time at al. On the way back the bus was waiting for us and quick bs k yo car park, kept car keys straight to car park and off home brilliant, good VFM👍👍”

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Posted 7 months ago

“Our flight was delayed I payed the extra just incase we did get delayed and we did Get to the parking to pick car up had to pay £86 for the delay of 5 hours over stay then to be told can take upto 14 days to claim back But want a load of proof first won’t is this company again”

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Posted 7 months ago

Purple Parking is rated 4.5 based on 2,546 reviews