Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,546 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,546 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with and good price”

Helpful Report

Posted 7 months ago

“very efficient and friendly staff”

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Posted 7 months ago

“Money off silver zone airport parking. Excellent!”

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Posted 7 months ago

“Unfortunately I made a mistake with the return date as the flight arrived home around 12pm and I put the date as the 14th the date of landing instead of the 15th. After explaining the mistake I was charged another £16. The person I spoke to was very rude. Won't use again.”

Helpful Report

Posted 7 months ago

“Fabulous service , well organised Friendly staff We were called as we landed they were clearly aware our flight had landed early Would definitely use again , only negative was we had to pay for the short stay as we arrived at the car park which we weren’t aware of , we assumed the price we paid was all inclusive”

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Posted 7 months ago

“Really happy with the service. Customer service was really good. Never done this before so they were very helpful at letting us know the process”

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Posted 7 months ago

“I didn't aspect pay £40 extra just for a small van are much smaller than some car amazing”

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Posted 7 months ago

“Ever time I use purple parking it’s so easy and make it all relaxing for my Holliday”

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Posted 7 months ago

“Easy to find, easy to park and get ticket, easy bus to terminal. On the return journey, we didn't wait long for the bus to take us back. Got our key straight away and was off home. Very impressed. Thank you.”

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Posted 7 months ago

“Smooth experience, instructions were accurate and everything worked well.”

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Posted 7 months ago

“Great service. Waiting time was a little long.”

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Posted 7 months ago

“Best meet & greet experience so far”

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Posted 7 months ago

“It was basic parking for a reasonable price, there are no frills or extras, but it was great for our needs. Would definitely use again if a reasonable price.”

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Posted 7 months ago

“We have used PP many times from various airports without issue. Our last holiday was flying from Edinburgh…..no issues although I was concerned on the return journey that not everyone would get on the bus, but they did although crowded.”

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Posted 7 months ago

“Simple easy to use, easy to amend after change of car and clear instructions and directions provided.”

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Posted 7 months ago

“Easy to book and find, all went smoothly”

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Posted 7 months ago

“Easy to book and use, parked a number of times here and never had an issue”

Helpful Report

Posted 7 months ago

“Your system asks you to put in number plate and recognises the make model colour etc of your vehicle and then gives a price for your stay. When I arrived they asked me for a further £300 plus pounds as my vehicle was of a certain type.. really?! Was this a surprise to you? You already had all my vehicle information.. From a legal point of view putting extra charges in the ‘small print’ wouldn’t pass any interrogation.. You need to sort this out.. I will not be using you company again. Terrible service and to do this 3hrs before we fly out on holiday is unforgivable. Oh and strangely enough your system repeatedly failed to allow my review to be posted.. I have told all my friends about this so you have lost at least 100 other possible clients.. way to run a business 🤬”

Helpful Report

Posted 7 months ago

“I have been an avid user of your drop and go for many many years. However the last 4 times of using this service my vehicle has not be available and I’ve had to wait anywhere between 35-60 mins for my car to be delivered. This time only to be told that if I pay more money ( there is a click box ) they guarantee my car will be ready !!!! First time OK SECOND TIME shame on YOU THIRD AND FOURTH TIME SHAME ON ME !!!!!”

Helpful Report

Posted 7 months ago

“Been going with this company for years and are Always ready on pick up and on departure”

Helpful Report

Posted 7 months ago

Purple Parking is rated 4.5 based on 2,546 reviews