Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,554 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always book purple parking. Easy to book and very efficient”

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Posted 9 months ago

“Efficient on arrival and efficient on return. Very good service.”

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Posted 9 months ago

“Easy to find Fast transfer and fast return to our car Couldn’t fault it”

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Posted 9 months ago

“Quick efficient and hassle free”

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Posted 9 months ago

“The best decision I made was choosing purple parking”

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Posted 9 months ago

“Everything went smoothly and the car was looked after while we were away. Thank you.”

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Posted 9 months ago

“Excellent service From start to finish. Will definitely be using purple parking again”

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Posted 9 months ago

“Great experience, simple and easy to use at a competitive price. 5 stars.”

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Posted 9 months ago

“From start to finish booking and arriving on site to being dropped off the staff were nothing but helpful & courteous. An incredible experience not expected and will definitely use & recommend again”

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Posted 9 months ago

“Did exactly as it said on the tin, easy cost effective parking with smooth transfers too and from the airport.”

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Posted 9 months ago

“All smooth and as advertised”

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Posted 9 months ago

“We were kept waiting for 25 minutes in freezing conditions in the car park waiting for our car to arrive, along with a dozen or more other customers.”

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Posted 9 months ago

“It was safe and perfect thank you so much”

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Posted 9 months ago

“Upon collecting my car, I found that one of my alloys had been badly kerbed. I spoke to the agents inside whom showed no interest and just told me to email customer services. Emailed on Wednesday still no reply by Friday - called Thursday told tonight and someone would be in touch.”

Purple Parking 1 star review on 22nd November 2024

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Posted 9 months ago

“very good going out long wait and trip to T5 on return ???? 50minutes back to car”

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Posted 9 months ago

“I could not be happier with the meet and greet parking. It was a bit chaotic at drop off because of the sheer amount of people waiting but it was 8am midweek at Heathrow, so kind of expected. The signage for the parking areas just need to be a bit more prominent as not obvious once you get to the level, black signs with white writing on columns in a dull car park are not easy to spot when watching for cars pulling out and people wandering with luggage trolleys, lucky my daughter was looking out for signs but all smooth once we parked. On the way home, amazing, I rang after picking up our luggage, as requested, and made our way to the car park where the car was waiting for us. Baggage claim to driving out of the car park less than half hour. First time I have used meet and greet, will definitely use again.”

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Posted 9 months ago

“It was dark when we arrived at the airport. We couldn’t find the correct parking area. Had to ask another company for help. Eventually got car parked and then got bus to the terminal. It was still a trek to checkin. As a result, we only had 15 minutes to use our booking at the Aspire lounge. Not a great start to a holiday. We are both in our 70s and will not be park and flying again. Will organise private transfers in future.”

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Posted 9 months ago

“Parking was ok, but no signs to let us know we we’re actually in Purple Parking, not one sign to even show we were even in the correct long stay car Park, which would have been very helpful at 3.30 am”

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Posted 9 months ago

“Well organised, car ready and waiting when we got back to the car park. Had to wait 30 mins for the bus though”

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Posted 9 months ago

“Easy to use. Efficient & convenient. Acceptable price.”

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Posted 9 months ago

Purple Parking is rated 4.5 based on 2,554 reviews