Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,497 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,497 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Tell us how Purple Parking made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty poor service and terrible signage and instructions on how to find the right place to meet and great at T4, had to drive through the drop off zone twice and then stop and call for directions, for which I have now received a ticket for, nobody at the check in desk when I eventually got there. Pretty poor experience really.”

Helpful Report

Posted 4 months ago

“On time and simple instructions.”

Helpful Report

Posted 4 months ago

“Arrival: Easy access, clear instructions, friendly staff, comfortable bus rides. Return: Clear instructions for bus access, car easily accessible, friendly staff again, smooth exit, and thankful for the small card given to me for ID as my phone battery was flat.”

Helpful Report

Posted 4 months ago

“Very helpful and efficient”

Helpful Report

Posted 4 months ago

“Excellent friendly service. Always find the operators are helpful.”

Helpful Report

Posted 4 months ago

“Very quick booking in and out. Buses to and from terminal good”

Helpful Report

Posted 4 months ago

“PLEASE do not reverse park my car in to the bay. I need to load luggage in to my vehicle and therefore require access to the boot.”

Helpful Report

Posted 4 months ago

“We dropped our car off with no problem, very happy with that but upon our return, 4 days later, we had to wait 30 minutes for our pick up along with one other couple. After calling the office to find out where our bus was we were advised that our bus would be along any minute?”

Helpful Report

Posted 4 months ago

“Had to fly home early due to family member passing away suddenly. The staff at meet & greet Newcastle were very helpful & professionals at all times. Drove my car round to me & helped with my luggage. Always a pleasure to park there”

Helpful Report

Posted 4 months ago

“Office staff were great, however on return my car had been parked & recorded in the wrong location. Had to walk around in the freezing cold at midnight, trying to find where my car was as the person who returned it to the meet & greet area had written the wrong location. Wife & young child were not amused!”

Helpful Report

Posted 4 months ago

“Very good. Easy to find and no wait at all for the bus”

Helpful Report

Posted 4 months ago

“Good service and well organised .hassle free before flight”

Helpful Report

Posted 4 months ago

“Very friendly and helpful staff. We were little late and had a flat tyre upon arrival, staff come and helped us straight away. Definitely recommended”

Helpful Report

Posted 4 months ago

“This review is about the Silver Zone Parking at Bristol Airport. They lost our car and had to spend time finding it as the person putting the car into a spot had failed to fill in the parking space. It was found eventually but a PITA waiting for them to find it. Purple Parking acted as the booking agent - but the review is about Silver Zone Parking at Bristol Airport”

Helpful Report

Posted 4 months ago

“Our vehicle was already and waiting on our arrival.”

Helpful Report

Posted 4 months ago

“when I entered my email the site gave me my reg because I have used them before. I made my booking quickly as I was confident with them. However when I got to the carpark I was charged an extra £25 per day because I have a small van and in the words of one of the guys behind the counter ''just charge it to the job'' Sadly will not be using them again”

Helpful Report

Posted 4 months ago

“Excellent service from online booking, vehicle drop off, security of vehicle in site, bus transfer, and departure”

Helpful Report

Posted 4 months ago

“Great service but car come back dirty and lack of signage on drop off meant I got a £40 from airport from driving through”

Helpful Report

Posted 4 months ago

“Dent in my passenger side wing”

Helpful Report

Posted 4 months ago

“Everything went smoothly - no problems. Will use this company again.”

Helpful Report

Posted 4 months ago

Purple Parking is rated 4.5 based on 2,497 reviews