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Purple Parking  Reviews

4.5 Rating 4,558 Reviews
87 %
of reviewers recommend Purple Parking 
4.5
Based on 4,558 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read Purple Parking  Reviews
Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Purple Parking  5 star review on 15th June 2026
Anonymous
Purple Parking  1 star review on 18th February 2026
Anonymous
Purple Parking  5 star review on 18th October 2025
Anonymous
Purple Parking  2 star review on 17th October 2025
Anonymous
Purple Parking  5 star review on 11th October 2025
Mugiu
Purple Parking  1 star review on 10th October 2025
Helen Johnson
Purple Parking  1 star review on 10th October 2025
Helen Johnson
32
Anonymous
Anonymous  // 01/01/2019
Easy no fuss, good security and charging points for EV
Helpful Report
Posted 5 months ago
Efficient and timely.
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Posted 5 months ago
Excellent service again, fast and efficient. I would definitely recommend Purple Parking to anyone who requires an efficient parking company.
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Posted 5 months ago
Fast, easy and friendly service
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Posted 5 months ago
Very easy from start to finish
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Posted 5 months ago
Excellent service and very polite staff 😊😊😊
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Posted 5 months ago
Easy access to the airport
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Posted 5 months ago
Was dubious at first but excellent efficient service. Clear instructions and good value for money, would use again and recommend x
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Posted 5 months ago
Perfect, as always. Drove straight in to Manchester T2 multi storey carpark. Found a space. Went on Holiday, returned to car, existed carpark, drove home. ... perfect!
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Posted 5 months ago
Really great service, great people taking care of us when flying out and returning. Thanks!
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Posted 5 months ago
Excellent service, easy to check in and leave car, bus ride pleasant end not too long, return journey painless. Buss turned up at stop after 5 mins wait . Pleasant staff.. used a few times now! Takes the hassle out of leaving car while on holiday
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Posted 5 months ago
First class as always.
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Posted 5 months ago
Very capable and friendly reception staff made the experience easy and quick
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Posted 5 months ago
As usual parking was simple and easy and no problems at all.
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Posted 5 months ago
Long transfer/waiting times for the bus. Car wasn't ready when I returned.
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Posted 5 months ago
Easy to use, staff friendly and efficient
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Posted 5 months ago
Good service Thanks
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Posted 5 months ago
Smooth process from start to finish. Returned on Christmas day with transfer and pickup working seamlessly. Bonus is charging points on site.
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Posted 5 months ago
Very efficient, smooth and reasionable pricing.
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Posted 5 months ago
I rarely leave reviews, but this experience has prompted me to make an exception. When booking meet-and-greet parking at an airport's short-stay car park, customers expect convenience and efficiency—neither of which I received. I made the booking through MBW, but the confirmation email I received was branded as Purple Parking. Upon arrival at the car park, I first approached Purple Parking staff, who directed me to MBW. At the MBW area, no one was present. I waited about five minutes before returning to Purple Parking to ask for assistance. They advised me to phone MBW. When I called, I was informed that I should have contacted them 30 minutes prior to arrival, that this was stated in the email, and that someone would now arrive in 15–20 minutes. The driver eventually appeared after 25 minutes and took my keys. While waiting, I carefully re-read the email. There was no mention whatsoever of the requirement to call 30 minutes in advance. The email was clearly sent by Purple Parking (with their branding and logo), though it did reference MBW. I then clicked through to the terms and conditions via the provided link, and only there was the 30-minute call requirement mentioned. This crucial instruction should be prominently included in the confirmation email itself, not buried in separate terms that require additional clicks. On my return flight, I followed the instructions and phoned MBW as soon as I had collected my luggage. I then proceeded to the car park, only to wait a further 15 minutes for my vehicle to be delivered. Due to this overall lack of convenience and poor communication, I will not be using this service again.
Helpful Report
Posted 5 months ago
Purple Parking  is rated 4.5 based on 4,558 reviews