Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,494 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,494 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Tell us how Purple Parking made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Courteous staff Car waiting for us when we came to pick it up No extra charges for entering and leaving the short stay carpark”

Helpful Report

Posted 3 months ago

“Very good Service, highly recommended.”

Helpful Report

Posted 3 months ago

“The bus was waiting but there was a queue of people, saying it was full. A staff member rearranged the luggage storage and advised people to get on, as the next bus was going to be very long time. I had no luggage, but was last on. I stood 2 feet away from the front windscreen. Potential for serious injury. Just not good enough. On arrival at terminal 5, a customer who had been waiting for the bus, complained that he'd been waiting 40 minutes to pick up and return to the car park.”

Helpful Report

Posted 3 months ago

“So happy with the service very straight forward would Definitely use them Again”

Helpful Report

Posted 3 months ago

“Perfect service, thank you”

Helpful Report

Posted 3 months ago

“Parking was fine, bus journeys to & from the airport not too far, didn’t have to wait too long for each one. Only issue was where we parked was loose stone, unlike the other half of parking which was block paved, difficult to pull wheeled suitcases over & for those with reduced mobility. Overall value for money.( Birmingham)”

Helpful Report

Posted 3 months ago

“Buses and parking were fine and went as expected. Only issues was that £3 of loose change in the car mysteriously disappeared. Now we have no coins for the shopping trolley!”

Helpful Report

Posted 3 months ago

“Good value, efficient, quickly into and out of the airport and friendly staff”

Helpful Report

Posted 3 months ago

“Easy dropoff and collection”

Helpful Report

Posted 3 months ago

“The car came back with a damage to the right passager door. It looks like something fell on it when in storage . I have sent an email to customers services at Maple Parking as it looks like you sub- this element of your offer out. My ref is ILE9498 Very disappointed.”

Helpful Report

Posted 3 months ago

“Purple was very flexible on arrival time as my original flight time changed the shuttle bus transport times where very frequent”

Helpful Report

Posted 3 months ago

“Great price. Further away from airport than I realised and time it took to check in and actually get to airport significantly longer than expected. Sat in bus for almost 15 mins before it departed.”

Helpful Report

Posted 3 months ago

“Easy and a good price thanks”

Helpful Report

Posted 3 months ago

“Drop off and collection process was great. The only problem was the car wash. It was such a bad job. The car had muddy smears and dirty streaks all over it. It was a complete waste of money.”

Purple Parking 2 star review on 11th May 2025

Helpful Report

Posted 3 months ago

“Easy to book, no problems with parking.”

Helpful Report

Posted 3 months ago

“Easy to book No problems at the airport parking”

Helpful Report

Posted 3 months ago

“Ok other than having to wait while they dug my car out!”

Helpful Report

Posted 3 months ago

“the easiest way to park your car and pick it up after vacation!”

Helpful Report

Posted 3 months ago

“bus was fine but journey to airport was longer than 6 minutes as the bus stop everywhere and at other car parks”

Helpful Report

Posted 3 months ago

“Reasonable price quick and easy, only downside was we had to wait longer for the bus to Jet Parks. Mid stay buses came through twice and long stay once before ours but that's buses for you.”

Helpful Report

Posted 3 months ago

Purple Parking is rated 4.5 based on 2,494 reviews