“My purplebricks agent went sick(not her fault) no support then from next one,
when l complained about NO 24 hours and reply to THIRD agent l was telephoned at 0730
0n a Sunday morning. When l asked why l was being woken up at that time a very sarcastic laughing reply was 'You wanted 24 hour service'
Unfortunately l then had to back out of a sale as l had been priced out of the market of where l wanted to buy .
I then Paid Purplebricks the amount £798 (which was difficult as Purplebricks had recorded an incorrect date of birth for me) in full by credit card via a telephone call.
Today SIX DAYS after l paid the bill they have taken the same amount AGAIN from my current account--leaving me penniless--my pension does not arrive for another 9 days.
Purplebricks add 100% satisfied customers is very far from the truth-0never again”
“From a viewer perspective they are useless. Arranged 2 viewings on the same day by phone and received confirmation. We were travelling 100 miles to view the properties and the day before viewing they cancelled and rearranged 3 days later which was of no use to us.
If you are a seller do not use them as they are turning off perspective purchasers.”
“They lied at the beginning. Said they'd be with us all the way. Contact us at least once a week. In about 10 weeks, the only time they contacted us was to remind us to reply to an offer, which was EXTREMELY low. They gave us NO advice at all after signing the dotted line. NEVER use them! We left early, happy to pay them money to get rid of them”