“Purplebricks are incompetent and unproffessional at every stage of the sales process.
Once you have paid upfront you are forgotten about.
To put it simply, it will cost you a lot of time, money and hassle and will very likely lead to your sale falling through, being undervalued or needlessly stressful.
They have terrible communication and their app and online portal provide conflicting and incomplete information.
They got the listing wrong, basic things like number of bathrooms. It took a hassle to get it put right.
They changed the Property Sales consultant connected to my property roughly every two weeks and I was often not informed and had no idea who I was dealing with.
They outsourced the viewings to several different companies. This was no better than giving the key to a monkey and allowing them to open the front door and provide no further information.
They do not respond to emails. If you call it will be 20 minutes or more on hold and you will speak to a different person each time.
They do not communicate or respond to prospective buyers.
Avoid at all costs.
I ended up re-marketing with a competent local estate agent who were more expensive but sold the property in two weeks.”
“I would like to sincerely thank the team for their exceptional professionalism and organization throughout the withdrawal process. From the moment I made my request, their response was quick, well-structured, and handled with impressive attention to detail. Each step was clearly explained, making everything easy to follow.”
“I would like to sincerely thank the team for their exceptional professionalism and organization throughout the withdrawal process. From the moment I made my request, their response was quick, well-structured, and handled with impressive attention to detail. Each step was clearly explained, making everything easy to follow.”
“Terrible experience,
I have a new agent looking after my account every month as they must leave the business.
The app has been down for nearly three months “to make improvements” but when you ask they say there working on it.
You send a complaint about your service to the dedicated complaint email it’s been three weeks now no reply even after emailing jo the agent who signed me up who can’t even be bothered to reply either.
Save your money go elsewhere”
“we paid Purple bricks to advertise our house,
the market was a bit slow at the time so we contacted them and they agreed if we took it of the market we would be able to relist it at a later date at no extra cost.
when we were ready to list it again they refused to honour this and told us we had to pay the full price again and were also very rude.
they are really nice to you when they want your money and horrible once they have it.
i urge anyone to think twice before using purple bricks.
thats free advice!”
“When I contacted Alpha Recovery, I was feeling stressed and uncertain after struggling with withdrawal issues that I couldn’t resolve on my own. From the start, their team was calm, attentive, and transparent in their communication. They carefully reviewed my case, walked me through each step, and made sure I understood the process clearly. At every stage, I felt supported and confident in their approach. Thanks to their experience and professionalism, my withdrawal issues were fully resolved, and I was able to move forward with peace of mind.”
“When I found myself stuck in a complicated and stressful situation, I turned to the internet for help and discovered IGRINC.ORG. The positive feedback from others encouraged me to reach out, and I’m glad I did. Their team responded quickly, communicated clearly, and approached my case with professionalism and care. They took time to understand my challenges and offered reliable, step-by-step support that made me feel secure and hopeful again.”
“When I found myself stuck in a complicated and stressful situation, I turned to the internet for help and discovered IGRINC.ORG. The positive feedback from others encouraged me to reach out, and I’m glad I did. Their team responded quickly, communicated clearly, and approached my case with professionalism and care. They took time to understand my challenges and offered reliable, step-by-step support that made me feel secure and hopeful again.”
“When I found myself stuck in a complicated and stressful situation, I turned to the internet for help and discovered IGRINC.ORG. The positive feedback from others encouraged me to reach out, and I’m glad I did. Their team responded quickly, communicated clearly, and approached my case with professionalism and care. They took time to understand my challenges and offered reliable, step-by-step support that made me feel secure and hopeful again.”
“When I found myself stuck in a complicated and stressful situation, I turned to the internet for help and discovered IGRINC.ORG. The positive feedback from others encouraged me to reach out, and I’m glad I did. Their team responded quickly, communicated clearly, and approached my case with professionalism and care. They took time to understand my challenges and offered reliable, step-by-step support that made me feel secure and hopeful again.”
“After weeks of delays and unhelpful responses from the platform, I was beginning to feel stuck—until URF stepped in and changed the direction entirely.
Right from the first interaction, their process was organized and professional. The team quickly understood the complexity of the situation, communicated openly every step of the way, and delivered a solution faster than I expected. What once seemed like a closed door turned into a smooth and successful outcome.
This is the standard every digital support service should strive for.
URF isn’t just solving problems—they’re redefining what exceptional customer support looks like.
#CyberSupport #CustomerExperience #EffortlessSolutions #TechDrivenCare”
“I noticed an issue with my balance report, but IGRINC.ORG quickly investigated and fixed it. It was just a brief system delay — their transparency and swift response were impressive.”
“I noticed an issue with my balance report, but IGRINC.ORG quickly investigated and fixed it. It was just a brief system delay — their transparency and swift response were impressive.”
“I would like to formally voice my dissatisfaction with how your billing department handled my recent transaction. What should have been a quick resolution turned into a time-consuming issue due to vague charges and refund delays. The lack of transparency was particularly troubling. However, I’m thankful for Thomas’s assistance, whose prompt action helped bring the matter to a close.”
“I would like to formally voice my dissatisfaction with how your billing department handled my recent transaction. What should have been a quick resolution turned into a time-consuming issue due to vague charges and refund delays. The lack of transparency was particularly troubling. However, I’m thankful for Thomas’s assistance, whose prompt action helped bring the matter to a close.”
“Upfront fee regardless of sale. I paid in region of £1k but property didn't sell. I didn't realise they pull the advert after six months. I recall asking about this in my initial consultation and was given a quick ambiguous answer and was given false reassurance that it would undoubtedly sell anyway. I mistakenly thought '6 month marketing period' meant that after 6 months they stopped extras such as premium listing on Rightmove.
I never spoke with my Sales Consultant - each time I called I was told she was on a break and she would never return my call despite giving good times frames that I was free. I would end up asking the initial call handler for advice when needed.
The best communication I had from my Sales Consultant was her emailing me advising that the six month marketing period was over and so I needed to either: 1. pay more money to continue marketing. 2. finish marketing (£1k worse off!) or 3. Tried to give me the details for an auction company.
I would strongly advise people against using Purple Bricks. The risk is too high. I might as well have thrown my £1k in the bin.”
