Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,024 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have ordered from Qualtry and have not been disappointed. Their workmanship is excellent and the products are great. I highly recommend them; their sale prices are fantastic!”

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Posted 1 year ago

“I was sent the wrong size collars for my pets and was informed I could not return them and get the correct size. I think that is robbery, now I have collars my dogs can’t wear a $60.00 waste.”

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Posted 1 year ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. The medium personalized dog collars that you ordered measured approximately 14-20"L x 3/4"W as indicated in the product description. Hoping for understanding regarding the matter.

Posted 1 year ago

“Was very upset that my Groupon didn’t work and I had to pay 80 dollars for 2 sets of wooden spoons and forks. Qualtry wouldn’t cancel my order when I finally got ahold of a person. The email and chats did nothing”

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Posted 1 year ago

“I ordered luggage tags for all of my kids early for Christmas! They all look so great. They will love these stocking stuffers and they were on sale!”

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Posted 1 year ago

“I want to take this opportunity to THANK the customer service department at Qualtry for their Prompt & Courteous replacement of an item that was delivered damaged....KUDOS!!!”

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Posted 1 year ago

“Support was so helpful and everyone was really nice ! I love the lanterns!”

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Posted 1 year ago

“I ordered 15 wooden spoons with names engraved, and some came back too light. Some had one name light and then the other dark. It was like they ran out of ink.”

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Posted 1 year ago

“Great monogrammed gifts! I started my 2023 Christmas shopping !”

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Posted 1 year ago

“I ordered luggage tags they did not arrive. They then gave me a refund after multiple emails.”

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Posted 1 year ago

“I have ordered from Qualtry many times. I am amazed with the quality of the items. Every order is perfect, and the speed at which orders are filled is fantastic. Great job Qualtry!!”

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Posted 1 year ago

“Disappointed in the quality. Guess i should have read more of the description”

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Posted 1 year ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 1 year ago

“Over the years I have ordered so many personalized items from Qualtry as gifts. I love them all! The cutting boards, spoons & forks, salad forks, hot plates, coasters, pillowcases, Christmas ornaments, the list goes on. They are all very well made and everyone loves a personalized gift!”

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Posted 1 year ago

“Quality Santa bags for our grandkids that are beautiful and add that special surprise and decor to your holidays!”

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Posted 1 year ago

“Ordered Christmas stockings and they look great. I received them within a week.”

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Posted 1 year ago

“I've purchased multiple items from Qualtry and have always been happy with the items. All of the gift recipients have really liked the items also.”

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Posted 1 year ago

“Absolutely horrible service, just awful. i ordered a glass for my son's birthday and it came with the word "established 1972" all jumbled up and unreadable. I called and they sent me another glass. Unfortunately, this glass was the same way! Just unbelieveable!!! Dont the people that are doing this etching on glass ware, check their work???? I finally said enough!! I asked for a return which Qualtry did, but the whole process made is so I had nothing for my sons birthday!”

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Posted 1 year ago

We would like to apologize that your experience didn’t match your expectations. we have already processed a refund regarding the item in question. It was an uncommon instance and we’ll do better in the future.

Posted 1 year ago

“I ordered 4 Trivets and only received 1.”

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Posted 1 year ago

Hello, we are sorry to hear about your experience. Upon checking, you only ordered one trivet. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 1 year ago

“Everything i have gotten from Qualtry is exceptional and great quality. When they have a sale, its a good sale.”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Love the Dog Placemat!”

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Posted 1 year ago

Qualtry is rated 4.0 based on 2,024 reviews