Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,028 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product concept was cute, but the customized notebook looked smudged when I got it. Like the customized ink didn't set or dry and the front cover had smudged black ink over it. It isn't terrible, but it isn't nice looking either. So great concept but need to improve on delivering the product in good order!”

Helpful Report

Posted 2 years ago

“Bought these for office gifts. Great price and so nice. I’d highly recommend.”

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Posted 2 years ago

“Ordered 4 bottle openers, received one and my credit card was charged twice. Have contacted the company because previous purchases went well, but several days later, haven't heard from them. Come on Quattro, make it right”

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Posted 2 years ago

Hello Amy, our apologies for the confusion. When we checked, you only placed an order for one Personalized Magnetic Bottle Opener. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Loved them. Just what I wanted. A little something to gift to some friends without it costing too much. Quality is good and the etching is perfect.”

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Posted 2 years ago

“Cut in the wood on the back side and poor/obscured engraving on the front. I’ve sent an email with photos to show but haven’t received a reply. Hopefully that will come soon. I’m hoping to give it as a gift this month.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“This was my first experience shopping at Qualtry. I was pleasantly surprised at the product quality and speed of delivery.”

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Posted 2 years ago

“I was very Happy with my custom luggage tags. They seem to be of good quality and came out excellent! The customer support I received when trying to apply a coupon code was top notch. I will recommend quality to others.”

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Posted 2 years ago

“2 of three items were correct, 3rd item had duplicate word on pillow case.”

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Posted 2 years ago

We are sorry to hear about the confusion, the personalization was base on the details you submitted when your order was placed. We have produced the product in the format that appeared in the preview. The word "The" is already part of the wreath design template you have chosen, and you have submitted your personalization as "The Curry's". So as it appeared on the preview, it was "The The Curry's". This was also confirmed by you when you ticked the disclaimer box and proceeded in completing your order. Hoping for your understanding regarding the matter.

Posted 2 years ago

“I ordered many items, and my order arrived incomplete. I emailed the customer service address as the phone number was always busy, and I still have not heard back regarding the rest of my order. What I did receive (personalized pillow cases, cutting boards, personalized gift bags, and children's beanies) were lovely and well made. I would just like to receive the rest of my order.”

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Posted 2 years ago

“Great quality. My order was error free and arrived on time.”

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Posted 2 years ago

“The quality of the products I have purchased over the years is always good. I love giving personalized gifts to my family and friends. And they also enjoy them.”

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Posted 2 years ago

“I placed an order for a tote bag and received a gym bag. The rest of the order was perfect. I am hoping I can get this resolved before Christmas.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“I did not receive the monogram bags. Only the floral bag. Will I get my items?”

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Posted 2 years ago

We are sorry to hear that you are missing some items from your order. We will request for it to be made and sent as soon as possible. Kindly bear with us as we tale care of this for your.

Posted 2 years ago

“Great company .. good communication and super fast shipping!! Will do business with this company again! Highly recommend!!”

Helpful Report

Posted 2 years ago

“Personalized pillow covers are always a hit gift! The items from Qualtry are accurately made and delivered when promised. There is no better deal out there!”

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Posted 2 years ago

“Absolutely loved my engraved sketch books for my great niece & nephews. They were done exactly as the design I picked out! They arrived within a week! Great quality and work!”

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Posted 2 years ago

“I love every product I have purchased from Qualtry. It is always shipped fast and the quality is excellent.”

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Posted 2 years ago

“The process was simple and easy. And all my orders were delivered very fast. I am also impressed with quality.”

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Posted 2 years ago

“Hello, I love the product and I received my purchase in record time. The only reason I didn't give you a five star rating is because some of the items were carved nicely but the letters were not darkened. I was able to fix it with some stain, but it wasn't easy.”

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Posted 2 years ago

“I didn’t even receive the correct items. I was suppose to get brown stockings and I got white. I have reached out to either get a refund or my correct items sent to me with no reply. No one answers the phone number and no reply to email.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

Qualtry is rated 4.0 based on 2,028 reviews