Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,028 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone loves a personalized gift! And it's affordable! I have shopped several times at Qualtry over the years for gifts and they are always a hit!”

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Posted 2 years ago

“Customer service is absolutely amazing, 10/10”

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Posted 2 years ago

“Well the cutting board came and we are so happy it is beautiful, but we did not receive the holder for it. Will it be coming under separate cover? Please let us know about this.”

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Posted 2 years ago

“Part of my order has never arrived and I really wanted the Santa sacks for Christmas!”

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Posted 2 years ago

We apologize for the delay with your order. We've run out of Santa Bag and we're still waiting for the shipment of new stocks to arrive at our warehouse. We expect that your order will ship in a week or two. Rest assured that we are going to follow up on your order and the tracking information will be sent to you through e-mail once your order has been shipped.

Posted 2 years ago

“Fast service”

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Posted 2 years ago

“The pillowcase just barely covers my standard size pillow but that’s not really the issue. The main issue I had was the quality of the printing. The image had a double effect causing the image to not appear sharp. It was tolerable since we were going to color it in but definitely not a product I would purchase again. Nor recommend.”

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Posted 2 years ago

“For cloth items (e.g., tote bags, pillowcases, and tea towels), Quality is pretty good. Personalized items are fun. The woodworking department is less good. I have ordered from Qualtry in the past, and have had to ask that things be redone. I tried again this year, and was disappointed that the cutting boards were not cut symmetrically near the handle. I have submitted photos via email and am awaiting a response. I am hoping that they will redo them (or let me send these back and have them re-shaped by a more detailed craftsman). I have uaually purchased with Groupon or a sale. The overall quality of anything I have ever ordered is not worth it at regular prices. If it is an important gift, make sure you have plenty of time, in case there are issues and it needs to be redone. :( Customer service is always nice. I assume that the "qual" in Qualtry stands for quality. So yes, I expect excellent quality. :) Oh, it is disappointing that you can't do accents (like for other languages). I have no idea what the production steps are, but adding that would be a very nice plus. If any of the complaints I have cited are due to rushing, then simply don't rush. Haste makes waste.”

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Posted 2 years ago

“The luggage tags were beautifully made!😍”

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Posted 2 years ago

“I have been ordering items from Qualtry for quite some time. I have always been happy with the quality of the products I've ordered. I DO quite often take advantage of their sale items, and I appreciate that opportunity. I also am happy that I have access to their free shipping.”

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Posted 2 years ago

“Florence was awesome & very helpful. The quality of the items I ordered were all amazing! That’s why I keep on ordering more & more! Thank you. I know those who are receiving the gifts will be thrilled. Sincerely Christine Hoffman”

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Posted 2 years ago

“Very happy. Quality item and quick delivery.”

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Posted 2 years ago

“Love the personalized cutting board I ordered. Just what I expected!”

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Posted 2 years ago

“The pictures on the coffee mugs were very poor quality. They looked like something you would see at a dollar tree. I was very disappointed in them as I bought them for gifts. This was a surprise, too. I have bought items from Qualtry in the past and the quality has been nice.”

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Posted 2 years ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 2 years ago

“Pleased with the quality and look of the pillow covers. Swift processing to delivery. Very happy to give as Christmas gifts!”

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Posted 2 years ago

“Monogramming is all smudged or damaged on various items”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“What you’d expect for the price. The wood is beautiful. The lettering and design is not great. It is very obvious it was printed on and there’s a giant line dividing my words. One half much darker than the other half. It’s not great…”

Helpful Report

Posted 2 years ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 2 years ago

“Personalization done cheap. Not top notch, but okay for the price”

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Posted 2 years ago

“Love the boards, the only thing I would love if the etching was a bit darker.”

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Posted 2 years ago

“I ordered 12 engraved cutting boards for our church. Of the twelve ordered, seven were properly engraved and the other five were very poorly done (barely ledgible). We tried to phone but had no luck getting the issue resolved. Customer service is as important as being able to place and receive an order. I have included a comparison picture of three of the good boards with three of the not so good boards.”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Never answer me for an error.”

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Posted 2 years ago

Qualtry is rated 4.0 based on 2,028 reviews