Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,031 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Qualtry 5 star review on 17th December 2025

Alvin

Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute worst customer service in the entire world!! If I could give less than a 1 star I would. I've been shopping here for 5 years--but NO MORE!! The representatives are rude and ignore you. They do not answer calls and apparently, they block your number if you call numerous times. They pick and choose which emails they want to respond to and they make commitments about following up but never do. I placed orders nearly a month ago and still have not received them. They are unprofessional, understaffed and unappreciative of my loyalty. I have referred more than 50 customers and will now tell them to never shop at Qualtry again!! Who wants to be totally ignored when they are spending money???”

Helpful Report

Posted 3 years ago

Hello Neka, Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.

Posted 2 years ago

“Love this company. I ordered personalized mugs this time and they turned out really well. I have ordered a lot of stuff from this site and I’m impressed every single time. The quality is great and punctual.”

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Posted 3 years ago

“I emailed you all on Friday and I have not heard back. Two of my pillow cases were glued to package. I tried to get it off of one of them but couldn’t get it all off. I wanted to see if they could replaced because they are a gift”

Helpful Report

Posted 3 years ago

We are sorry to hear that there was a problem with the item that you received. Our team reached out to you via email to discuss a resolution regarding this concern.

Posted 3 years ago

“Everything was of an excellent quality, creative and fast shipping!”

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Posted 3 years ago

“The art sets were amazing! Such good quality. The jays that I got for my 5 grandchildren were a little disappointing. The oldest is 7 the youngest 1. It will definitely fit the 1 year old but too small for the other 4.”

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Posted 3 years ago

“Cute stuff to order and great deals but shipping costs as much as the order unfortunately. Bags I ordered this time were smaller than I expected, but were still cute and done well and fast. Buying with Groupon has never been a problem until this last purchase, so after emailing, I think I may have a Groupon on my hands that I can't use. I still got a good deal just from what they were running on the site though.”

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Posted 3 years ago

“Cute gift idea that is personalized. The quality is good.”

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Posted 3 years ago

“I have bought several items from Qualtry and all of them are of great quality and craftsmanship. Plus their delivery time is exceptional. Never a problem or complaint!”

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Posted 3 years ago

“Love them !!!!”

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Posted 3 years ago

“Never had a problem . Their work is amazing and they are quick with their orders.”

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Posted 3 years ago

“Received my bottle opener which I purchased as a Xmas gift for my neighbors and it’s came out beautiful!!!”

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Posted 3 years ago

“I gave these for gifts. They were beautiful and everyone loved them. Great gifts!”

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Posted 3 years ago

“As always fast quality items.”

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Posted 3 years ago

“Very nice merchandise @ very affordable prices. I have made several orders & has never been disappointed.”

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Posted 3 years ago

“I like the $5.00 sales. This is the 3rd time ordering from you. I like the quality. This year I got Santa bags with names. There are so small for the price I can not use them for gifts. I will probably use them for candy. Sincerely Marilyn Abel”

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Posted 3 years ago

“I would like my complete order before I review. Thank you. I am short 4 coasters!!!”

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Posted 3 years ago

“I have never gotten a shoddy product from Qualtry. I’ve ordered for myself and to have special things for family and friends. They have always loved what they have gotten. It’s neat to see the personalized stuff displayed in their homes.”

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Posted 3 years ago

“Love the luggage tags”

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Posted 3 years ago

“First class 100% of the time! This shipment is actually for 2023 Christmas! I had finished my shopping but saw great deals and now I can say I’m starting 2023 with a few Christmas gifts under my belt!”

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Posted 3 years ago

“The purchase was for my boss and he absolutely loved it, he hung it up the second he unwrapped it. Extremely happy with the purchase.”

Helpful Report

Posted 3 years ago

Qualtry is rated 4.0 based on 2,031 reviews