Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,028 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoy product but last order an item was missing; awaiting customer support response I did not receive the metal framing holder”

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Posted 2 years ago

“Got personalized bags for my 5 grand kids and love them!! We will use them year after year. Ive also ordered dog collars for all my families many dogs and the phone numbers on them are wonderful. I highly recommend this company!”

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Posted 2 years ago

“Everything was beautiful”

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Posted 2 years ago

“Missing products”

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Posted 2 years ago

We are sorry to hear that you are missing the two from your order. We will request for it to be sent as soon as possible. Kindly bear with us as we take care of this for you.

Posted 2 years ago

“I like qualtry products!”

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Posted 2 years ago

“Beautiful design and great quality. I wish it showed the design of the lettering MUCH BETTER. Otherwise very nice. Also, my first order did not include the stand I paid for please send me my stand.”

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Posted 2 years ago

“The personalized bamboo cutting boards that I ordered are not centered and do not look right. I would like to have these boards redone.”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Received my engraved cutting board today..it will be a shower gift. I love it!”

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Posted 2 years ago

“Somewhat disappointed in the stockings and pillowcases, very disappointed in the pillows themselves. The photos present the items I purchases much better than they actually are.”

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Posted 2 years ago

“very nice quality it exceeded my expectations.”

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Posted 2 years ago

“The items ordered came quickly and were a great price.”

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Posted 2 years ago

“Loved the Christmas sack”

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Posted 2 years ago

“I have purchased multiple times & always have felt glad I did.”

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Posted 2 years ago

“Really nice personalized product.”

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Posted 2 years ago

“Ship on time, extra careful packaging so product not damaged, products are quality made.”

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Posted 2 years ago

“The products purchased were great. Shipping costs were more than I expected.”

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Posted 2 years ago

“Great gifts for my coworkers”

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Posted 2 years ago

“Absolute worst customer service in the entire world!! If I could give less than a 1 star I would. I've been shopping here for 5 years--but NO MORE!! The representatives are rude and ignore you. They do not answer calls and apparently, they block your number if you call numerous times. They pick and choose which emails they want to respond to and they make commitments about following up but never do. I placed orders nearly a month ago and still have not received them. They are unprofessional, understaffed and unappreciative of my loyalty. I have referred more than 50 customers and will now tell them to never shop at Qualtry again!! Who wants to be totally ignored when they are spending money???”

Helpful Report

Posted 2 years ago

Hello Neka, Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.

Posted 2 years ago

“Love this company. I ordered personalized mugs this time and they turned out really well. I have ordered a lot of stuff from this site and I’m impressed every single time. The quality is great and punctual.”

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Posted 2 years ago

“I emailed you all on Friday and I have not heard back. Two of my pillow cases were glued to package. I tried to get it off of one of them but couldn’t get it all off. I wanted to see if they could replaced because they are a gift”

Helpful Report

Posted 2 years ago

We are sorry to hear that there was a problem with the item that you received. Our team reached out to you via email to discuss a resolution regarding this concern.

Posted 2 years ago

Qualtry is rated 4.0 based on 2,028 reviews