Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,026 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered many collars on the past and have been very pleased. The one wasn’t as wide as the previous ones. I’m assuming the design has changed. Disappointed.”

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Posted 2 years ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 2 years ago

“Item came as promised. It looks nice , however I thought I was getting what was pictured. It was a darker wood. The wood appeared darker but light when I received it.”

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Posted 2 years ago

“The ornament did not turn out as planned however their customer service was excellent in correcting the situation quickly.”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Second or third year using this brand for my holiday personalized decor. Love everything I have. ❤️”

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Posted 2 years ago

“I have ordered many times from you for years. I'm always happy with the product. This time, I didn't get an order confirmation email, so I re ordred the same thing the next day and then ended up with two of everything. I never did receive an email re the first order. frustrating.”

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Posted 2 years ago

“Was outstanding”

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Posted 2 years ago

“Paid twice the value of the item for expedited delivery and got the item two and a half weeks later and a week and a half after the party it was for. I had to add an app to inquire about delivery. Asked to cancel order and got no response.”

Helpful Report

Posted 2 years ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 2 years ago

“Very well made”

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Posted 2 years ago

“One cutting board came damaged. I have been trying to reach out to Qualtry but no one has gotten back to me.”

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Posted 2 years ago

“I ordered a cutting board with my initial and some other information and it is totally off center on the board some of the writing is barely readable. The board I received was not the board I ordered. I ordered suitcase tags and they came with no way to attach them to the suitcase. Very disappointed with this order.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Ordered a monogrammed sketchbook for my granddaughter. Perfect and just as described! Great price.”

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Posted 2 years ago

“Very nice gifts.”

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Posted 2 years ago

“Great product. Great service”

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Posted 2 years ago

“Thank you for making it easy to order and prompt delivery”

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Posted 2 years ago

“I only received part of my order although the packing slip said everything was included. I sent an email and got no response.”

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Posted 2 years ago

We are sorry to hear about the missing item. We went ahead and processed a replacement for it. We will have it shipped. Thank you for your patience.

Posted 2 years ago

“I am ALWAYS PLEASED with my orders from Qualtry. The quality of your merchandise is excellent. Kay Baker”

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Posted 2 years ago

“I got the five monogrammed Christmas bags I ordered much quicker than expected and I absolutely love them. They’re a quality product and look so nice! This isn’t my first order from here and I’ve loved everything I’ve gotten!”

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Posted 2 years ago

“I was not happy with my customer service that I was given with an issue I had. Also, once I finally received my personalized order, one of the items was all messed up. I had not been protein any way, and was all folded up, causing the canvas to be wrinkled. Now I have a ruined wedding item 🤦‍♀️😭”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Everytime I order anything from qualtry I'm never disappointed I absolutely love everything and so do the people who receive my purchases as gifts. I've purchased over the last 2 or 3 years and again I'm never dissatisfied.”

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Posted 2 years ago

“Was super pleased with the quality of the items I purchased.”

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Posted 2 years ago

Qualtry is rated 4.0 based on 2,026 reviews