Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,028 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everytime I order anything from qualtry I'm never disappointed I absolutely love everything and so do the people who receive my purchases as gifts. I've purchased over the last 2 or 3 years and again I'm never dissatisfied.”

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Posted 2 years ago

“Was super pleased with the quality of the items I purchased.”

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Posted 2 years ago

“Poor interface between Groupon and site paid full price!”

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Posted 2 years ago

We are sorry to hear about your experience Gary. However upon checking, your Groupon voucher code was successfully applied to both of your orders. Should you need further clarifications about this you may send an email to support@qualtry.com or chat with our live representative by visiting our website www.qualtry.com. You may also call us at (385)786 8564 Our operating hours are from 9am to 5pm MT Monday to Friday.

Posted 2 years ago

“I ordered two pillows and two cases, but only one pillow arrived. I’ve ordered previously with Qualtry and have been very happy with my purchase. I’d like to be happy with this last purchase as well, as they are Christmas gifts for my family. Someone help, please!”

Helpful Report

Posted 2 years ago

We are sorry to hear that you are missing one pillow insert from your order. We will request for it to be sent as soon as possible. Kindly bear with us as we take care of this for you.

Posted 2 years ago

“Sketch pad & pillow case was very nice. The pillow insert was so very thin, would not buy it again. I would not recommend pillow insert.”

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Posted 2 years ago

“It's larger then I thought it would be, which is just fine, the lettering was all correct and in a pleasing font, but because the quality of the different strips of the bamboo the darkness of the letters is very uneven. Tomorrow I'm going to the hobby store and get some flat black paint and a very fine brush and redo the lettering so it is even. I also have not received the stand yet so it's a little early to review that. The ID tags are a repeat purchase and are exactly what I expected. 5/5 stars.”

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Posted 2 years ago

“Love love love this company! The quality of the products are amazing and the price is wonderful too!”

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Posted 2 years ago

“Cup came broken. I had tried contacting your company for over a week with a question and phone was never answered. I have ordered on many occasions and this was by far the worst time trying to get an issue resolved”

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Posted 2 years ago

“I bought personalized hot cocoa mugs for my nephews and their wives for Christmas. I hope they like them as much as I do! Because they're adorable!”

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Posted 2 years ago

“Very good quality. Printing was perfect thank you”

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Posted 2 years ago

“Hello regarding my last order. Order #2183650 The “D” on the pink wallet is crooked “leaning a lot to the left and very noticeable, on Order #2183623 on the black wallet the “M” letter is too far up to the top and almost to the fold, also it’s a “completely different style and fabric” from the others and the site picture. Sent message to have this resolved, no response as of yet.”

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Posted 2 years ago

“I ordered 4 pillow covers and 4 pillows. I received all 4 pillow covers but I only received 1 pillow. I’ve emailed three times but have yet to receive a response.”

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Posted 2 years ago

Hello Lori, We are sorry to hear that you are missing three pillow inserts from your order. We will request for it to be sent as soon as possible. Kindly bear with us as we take care of this for you.

Posted 2 years ago

“Got my package quickly”

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Posted 2 years ago

“Have bought all our stockings from here and absolutely loved them!”

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Posted 2 years ago

“Very happy with my purchase, the timely shipping and quality of the pillow covers.”

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Posted 2 years ago

“I like the pads but one corner of each was pushed in & the pad with pencils has a defect in the packet that holds the pencils”

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Posted 2 years ago

“We have emailed customer service regarding disappointment with quality. Not two toned, filled visible crack in wood and black marks. Asked if the cutting board would please be remade. Waiting to hear back. Have previous order this same cutting board for family and friends and they were gorgeous that's why I ordered again for xmas gifts.”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“I love the charcuterie boards! They are well made and will make awesome gifts.”

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Posted 2 years ago

“I love it. It came super fast, a very beautiful and super soft scarf.”

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Posted 2 years ago

“2 OF MY ITEMS WERE MISSING FROM MY ORDER. IT TOOK A BIT OF TIME FOR SOMEONE TO HELP ME WITH WHAT I SHOULD OR COULD DO REGARDING THE MISSING ITEMS. FINALLY SOMEONE DID HELP ME.”

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Posted 2 years ago

Qualtry is rated 4.0 based on 2,028 reviews