Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid!!! Absolute joke if a company... 21 days in total waiting for a phone now... They are just thieves!!!”

Helpful Report

Posted 7 years ago

“Do not deal with quick mobile fix! The company name suggests you will get your mobile fixed ....quickly!!. We bought a S7 from them in April, we then started have issues with it in October and I sent an email as still under warranty, all good so far. I returned the phone on the 18th October being told it would be 2/3 weeks max. I am still waiting for the phone and as for customer service..The phone is never answered ( ironic for a phone company!) email is not much better, in which the just strung me along saying its going to testing and on the 7th November I was told it was repaired and would be with me in 24 hrs!! No real apology for being lied to. They told me last week some parts are coming in this week and its a priority.......still waiting quick (ha ) fix mobile.....still waiting.”

Helpful Report

Posted 7 years ago

Hello Stuart, We are sorry there has been a delay in repairing your device, however, we are expecting the parts to arrive in to complete the repairs in the next 1-2 working days. Once the part arrives in we will repair your phone as a priority. We have taken your feedback on board and we apologise for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“I ordered iphone 6s phone (pristine condition) on 23rd September 2018. I was debited in full but after 3 weeks the phone had still not arrived so I cancelled the order. I have tried to call - but there is a number which always says the ' office' is closed . I have sent numerous emails for which I receive an automated response but no human communcation. To date (21st Nov) I have still not received my refund. The company is not legitimate and my best advise would be do not buy from them”

Helpful Report

Posted 7 years ago

Hello, We have received your order back and is being processed for a refund. Our telephone line is on from 09:00-16:00 Monday - Friday. A member of the team will look into your order and be in contact with you soon Kind regards Quick Mobile Fix

Posted 7 years ago

“NEVER BUY FROM OR DEAL WITH MOBILE QUICK FIX This is the worst experience that I have ever had. The phone that I purchased from Quick fix was faulty. I returned it to quick fix 4 months ago. They tried to fix it but it was still not functioning and I returned it to them again They eventually agreed to give me a new phone for which I paid an upgrade fee ONE MONTH AGO. I am still waiting for the new phone and I am over 300 stg out of pocket. They refuse to respond to my emails or to answer the phone. I think that they have ceased to trade. I am reporting them to the police and to the standards authority.”

Helpful Report

Posted 7 years ago

Hello, We are sorry you had a problem with your phone. We advised you to return the handset so we could resolve this matter. You paid for an upgrade on the phone so we are currently processing your exchange. You will receive an email soon with your tracking number. Apologies for any inconvenience this may have caused, Kind Regards Quick Mobile Fix

Posted 7 years ago

“Quick to take money not my order or refund”

Helpful Report

Posted 7 years ago

Hello Faisal, We dispatch phones within 10 working days, you cancelled your order on the 8th working day. We also advised refunds take 10-14 working days which is being processed. We apologise for any inconvenience this may have caused you Kind regards Quick Mobile Fix

Posted 7 years ago

“I ordered charger for iPhone 6 and it was dispatched next working day.”

Helpful Report

Posted 7 years ago

Hello Bhavin Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I received my phone 2 days after ordering. It's been great so far.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Absolute disgrace have been waiting over a month for my refund for an item I never even recieved, no answer on the phone, and get a stupid excuse that they parted ways with worldpay as they where taking to long to give out refunds. Was told this information a week ago and still haven’t got my money back.”

Helpful Report

Posted 7 years ago

Hello, We are currently looking into your order and a member of the team will be in contact with you soon. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“My new phone is great sold as A1 condition and it certainly is - it's just like new. It took every day of the 10 working days to arrive but it was worth the wait. My only complaint is that I was sent an email offering 5% discount on all phones which was not accepted at the checkout. I emailed customer services but as yet have not received a reply to this email. Only had my phone a couple of weeks but so far so good.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. A member of the team will be in contact with you soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Fantastic services daughter loved her new phone brilliant condition very good value for money”

Helpful Report

Posted 7 years ago

Hello Amanda Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Absolutely disgusting service. I’ve now been waiting 4 weeks for the iPhone I ordered. I’ve tried several times to get a update but each time have just been fobbed off and made to wait. There has been no mention of when my phone is going to arrive. This is absolutely scandalous. Companies should not be allowed to just take your money and not give you any details of when it is going to arrive. Worse service I have ever come across!!!! I am currently in the process of taking the matter further!”

Helpful Report

Posted 7 years ago

Hello Lorraine, We are sorry there was a delay in dispatching your order. You will receive your tracking number in your dispatch email soon. We do apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Phone is broken before it got into my hands. Customer service was unhelpful and I had very little information about the whereabouts of my purchase whilst shipping and it was a very lengthy process.”

Helpful Report

Posted 7 years ago

Hello Sam, We are sorry to hear you are experiencing a problem with the phone you have purchased. A member of the team has advised you to return the phone so we can resolve this matter for you ASAP. Once we receive your order we will keep you updated via email Kind Regards Quick Mobile Fix

Posted 7 years ago

“Phone screen randomly turns off but apart from that it is in perfect condition.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear about the fault. All devices come with a warranty so please do get in contact and we can resolve this matter for you. We apologise for the inconvenience this has caused and your feedback has been taken on board. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Don’t trust this site. Was meant to receive a ‘like new’ phone but received one with a deep scratch in the middle of the screen. Also, it’s been 14 days and I’m still waiting for my refund!”

Helpful Report

Posted 7 years ago

Hello, We have received your phone back and is currently being processed for a refund. Please note refunds take 10-14 working days to process Kind regards Quick Mobile Fix

Posted 7 years ago

“AVOID AVOID AVOID! AVOID AVOID AVOID!! Absolutely shambolic crooked company. Take your money when they don't have phones in stock - (which they will say they have). Almost 4 week now since ordered. 10 days past then told another 5. Still nothing. Then told dispatch would be quicker if I accepted a different model which I did. Still nothing. Customer service is a complete joke. Generic emails, no answer on phone, mobile chat always switched off......the list goes on!!! Emailed today to say to cancel and refund which will likely take an eternity going by other reviews. Trading standards, watchdog and whoever else can stop these crooks trading and basically stealing people's money are getting informed. If your reading this....GO ELSWHERE!!!”

Helpful Report

Posted 7 years ago

Hello, We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you very soon Kind Regards Quick Mobile Fix

Posted 7 years ago

“as always great service”

Helpful Report

Posted 7 years ago

Hello Darren Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Long delay for phone so cancelled even longer delay for refund never use again”

Helpful Report

Posted 7 years ago

Hello , We dispatch phones within 10 working days, you cancelled your order on the 5th working day. We also advised refunds take 10-14 working days which is being processed. We apologise for any inconvenience this may have caused you Kind regards Quick Mobile Fix

Posted 7 years ago

“I posted my iPad for free on Monday and it was fixed and back to me within 5 days. Excellent service, highly recommended. Why can’t all businesses operate like this? Superb business model. Thank you”

Helpful Report

Posted 7 years ago

Hello Jo Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“DONT USE THIS COMPANY........THEY WILL TAKE YOUR MONEY AND WONT SEND YOUR ITEM YOU HAVE PAID FOR THE GIRL ON CUSTOMER SERVICE NEEDS TO LEARN HOW TO TALK TO CUSTOMERS SHE NEEDS SOME LESSONS PLEASE DONT USE THEM”

Helpful Report

Posted 7 years ago

Hello, Your order was dispatched on 22/10/2018, if you have not received your order, please do get in contact and a member of the team will be able to assist you further. Kind Regards Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews